Overview

Heritage Home Healthcare is seeking a dedicated and experienced Home Health Field Supervisor to join our leadership team in the Albuquerque, NM area. This role is responsible for overseeing field caregivers and home health aides to ensure the delivery of high-quality, compliant, and client-centered in-home care services.

The Field Supervisor plays a critical role in ensuring adherence to care plans, Activities of Daily Living (ADLs), and regulatory standards while supporting caregivers, clients, and clinical leadership in achieving positive care outcomes.

This position requires strong leadership, excellent communication, and a solid understanding of home healthcare operations and field staff supervision.

Key Responsibilities

• Supervise, support, and evaluate field staff including caregivers and home health aides
• Conduct regular field visits to monitor quality of care and ensure compliance with care plans and agency standards
• Ensure services are delivered in alignment with Activities of Daily Living (ADLs) and individualized care plans
• Provide coaching, training, and ongoing development for field staff
• Participate in caregiver onboarding, orientation, and competency evaluations
• Address and resolve caregiver and client concerns in a timely and professional manner
• Collaborate with the Operations Manager and clinical team to improve client care services and outcomes
• Maintain accurate, timely documentation and ensure compliance with agency policies and procedures
• Ensure adherence to healthcare regulations, NM DOH standards, and HIPAA requirements
• Support recruitment efforts and assist with hiring and onboarding new staff
• Promote safe, ethical, and high-quality client-centered care delivery

What We’re Looking For

• Strong leadership and supervisory experience in home healthcare or a related healthcare setting
• Excellent communication, coaching, and interpersonal skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong understanding of home health services and caregiver workflows
• Experience with care plans, ADLs, and client-centered care delivery
• Strong problem-solving and conflict-resolution skills
• Highly organized with strong attention to documentation and compliance
• Professional, dependable, and team-oriented leadership style

Qualifications

• Minimum of 3 years of experience in home healthcare, caregiving, or a related healthcare field
• Previous supervisory or leadership experience strongly preferred
• Strong knowledge of healthcare regulations and best practices preferred
• High school diploma or equivalent required; additional healthcare training preferred
• Strong written and verbal communication skills
• Strong computer literacy, including Microsoft 365 (Word, Excel, Outlook, Teams
• Must have a current valid driver’s license
• Reliable transportation required
• Must live in Albuquerque, NM or surrounding areas
• Bilingual (English/Spanish) strongly encouraged

Benefits

• Competitive wages and benefits package
• Opportunities for leadership growth and advancement
• Supportive and collaborative work environment
• Ongoing professional development and training
• Meaningful work improving client care outcomes

Why Join Us?

At Heritage Home Healthcare, we are committed to delivering compassionate, personalized care that helps individuals maintain independence and dignity in their homes. As a Field Supervisor, you will play a vital leadership role in ensuring caregivers deliver safe, consistent, and high-quality care across our service areas.

We value our employees and recognize the essential role leadership plays in our mission.

Apply Today

Join a team where your leadership directly impacts the quality of care delivered throughout the Albuquerque community every day.