Position: Order Placement/Order Entry Customer Service Representative

Location: Remote

About Us: Remote VA is dedicated to providing exceptional support to our clients by ensuring efficient order management processes. We are looking for a detail-oriented and communicative Order Placement/Order Entry CSR to join our team.

Role Summary:
As an Order Placement/Order Entry CSR, you will be pivotal in managing customer orders, ensuring accuracy in order entry, and providing top-notch customer service. You will interact with various departments to facilitate smooth order processing and delivery.

Key Responsibilities:

• Process customer orders accurately and efficiently through our order management system.
• Communicate with customers regarding order status, changes, and issues.
• Collaborate with the sales and warehouse teams to ensure timely fulfillment.
• Resolve any discrepancies in orders and proactively follow up with customers.
• Maintain accurate records of all orders and customer interactions.
• Provide exceptional customer service by addressing inquiries and concerns promptly.

Requirements

Qualifications:

• Previous experience in order entry, customer service, or related roles.
• Proficiency in using order management systems and CRM platforms.
• Strong attention to detail and accuracy in data entry.
• Excellent communication skills, both verbal and written.
• Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
• Familiarity with Microsoft Office Suite (Word, Excel) is a plus.

Benefits

💼 Why Join RemoteVA PH?

At RemoteVA PH, we value talent, professionalism, and growth. We don’t just match you with great clients — we help you build a long-term career in a stable and supportive remote environment.

✅ Long-Term Stability

– We focus on placing qualified professionals in long-term roles with trusted and reputable clients.

✅ Competitive Monthly Salary

– Earn a stable income in USD, with opportunities for rate increases based on performance.

✅ Work-from-Home Flexibility

– 100% remote setup — no commute, no traffic, no stress.

✅ Career Growth & Training

– Access to continuous learning opportunities, tools, and mentorship to help you level up your skills.

📍 Remote | Full-Time

🕒 Schedule: Monday – Friday, 9:00 AM – 5:00 PM EST