About the role
A Project Manager is responsible for coordinating and overseeing the successful execution of customer projects from order receipt through final delivery. This position serves as the primary liaison between customers, sales, engineering, purchasing, production, warehouse operations, and suppliers to ensure projects are completed on schedule and meet customer expectations.
Essential Functions
Primary Responsibilities
- Customer project scheduling
- Control panel build coordination
- Material readiness tracking
- Maintain Change Log for approved requested changes and related costs.
- Engineering release coordination
- ERP production order creation / maintenace
- Production schedule communication
- Customer status updates
- Materials expedite coordination
- Maintain Open Issues Matrix
- Problem solve with other teams to meet customer requirements.
- Shipment coordination
- Project closeout
- On-Time Delivery %
- Budget Maintenace
- Engineering Release Compliance
- Material Availability at Build Start
- Expedite Frequency
- Customer Satisfaction
- Revenue Shipped vs. Schedule
- Open Past-Due Projects
- Post production change minimization
- Systematic (ERP) order maintenance and accuracy
Key Metrics
Experience, Education and Skills
Success in This Role
A successful Project Manager consistently delivers projects on schedule, within budget, communicates effectively across departments, proactively resolves issues, maintains strong customer relationships, and maintains a standard of operational excellence.
Additional Success Measures
In addition to project execution metrics, the role should be evaluated on:
- Accuracy and timeliness of project communication
- Reduction in project delays and escalations
- Continuous improvement initiatives implemented
- Cross-functional collaboration effectiveness
- Project updates and reporting as required
- Bachelor's degree in Business Administration, Project Management, Engineering, or a related field
- PMP (Project Management Professional) certification or equivalent is highly desirable
- Preferred 1-3 years minimum of project management experience in a relevant industry
- Proven track record of successfully managing projects from initiation to completion
- Experience with project management methodologies such as Agile, Scrum, or Waterfall
- Demonstrated ability to manage project budgets, timelines, and resources effectively
- Experience in risk management and developing mitigation strategies
Education: