Müller's Solutions is on the lookout for an experienced ServiceNow Technical Consultant to join our dynamic team. In this pivotal role, you will leverage your technical expertise to deliver high-quality ServiceNow solutions to our clients. You will work closely with stakeholders to understand their requirements and provide solutions that will enhance their operations.

Key Responsibilities:

• Conduct in-depth analysis of customer requirements and translate them into actionable ServiceNow technical solutions.
• Design, develop, and implement ServiceNow applications, ensuring they align with business needs.
• Provide technical guidance on ITSM processes and best practices to clients and internal teams.
• Assist in the integration of ServiceNow with other enterprise applications and services.
• Collaborate with developers and functional consultants to ensure a seamless implementation of solutions.
• Perform system administration tasks and manage application performance tuning.
• Stay informed about new ServiceNow features and industry trends to recommend improvements.

Requirements

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related discipline.
• Minimum 4 years of experience as a ServiceNow consultant or technical role.
• Strong experience with ServiceNow ITSM modules, including Incident, Problem, Change, and Service Catalog.
• Solid understanding of JavaScript, HTML, CSS, and other web technologies.
• Proficiency in configuring and customizing ServiceNow workflows and business rules.
• Experience with ServiceNow scripting and implementation of UI changes and Scripted REST APIs.
• Strong analytical and problem-solving skills, with a keen attention to detail.
• Excellent communication and interpersonal skills to liaise effectively with clients and technical teams.

Preferred Qualifications:

• ServiceNow Certifications in ITSM or related fields.
• Prior experience working in Agile project environments.
• Knowledge of integration technologies such as REST, SOAP, and JDBC.
• Familiarity with ITIL frameworks and processes.

Benefits

Why Join Us:

Opportunity to work with a talented and passionate team.

Competitive salary and benefits package.

Exciting projects and innovative work environment.