Companies Springboard Roles Medical Assistant Program - Live Instructor

About the role

Springboard Roles · 🌍 Worldwide remote

Overview:

Springboard recently launched a 16-week online course for aspiring clinical medical assistants to learn the didactic and task knowledge needed to pass NHA’s CCMA exam, and matriculate into an Externship and full-time Medical Assistant roles. Springboard is looking to hire a Live Course Instructor to supplement the self-directed components of the program. 

Responsibilities:

  • Facilitate two live sessions weekly every week for 15 weeks (13 weeks of didactic content, plus 2 weeks of exam review). Sessions will be 1 hour each. 
  • Prepare independently for live sessions (up to 4 additional hours per week). 
  • Develop and modify lecture decks as needed.
  • On Weeks 1-13, your live sessions will review key concepts covered in the curriculum, and create space for student Q & A. You may also be asked to support with course announcements and other course housekeeping at the beginning/end of sessions.  
  • Gamify learning by introducing tools like Kahoot into live sessions. 
  • On the 2 exam study weeks, additional office hours may be requested. 
  • Respond to student messages through our Course Advisors (by email) that require medical assisting  expertise, within a given SLA.
  • Monitor Canvas discussion boards for weekly student responses and questions.
  • Assignment grading per week may also be required. 
  • Armed with an understanding of best practices and various approaches to delivering CCMA-aligned education online, apply your subject matter expertise in: 
    • Critical clinical skill development, to train certified clinical MAs
    • Medical Terminology and Anatomy & Physiology
    • Healthcare Administration
    • Clinical Communication best practices
    • Appropriate depth of content for entry-level MA training
    • MA scope of practice
    • How to recreate skill-based training outside of a lab or clinical environment, while students learn at home. 
    • An understanding of need-to-know versus nice-to-know didactic knowledge and task knowledge for CCMAs in training. 
  • You may be called upon to: 
    • Work with Springboard's Learning Experience team and Instructional Designers to adjust session content as needed. 
  • Other needs as they arise 

Qualifications:

  • Experience working as a CCMA or CMA in a clinical setting.
  • Experience training Clinical Medical Assisting online.
  • 5-10 years of total professional experience, at minimum.
  • Experience using online teaching tools (eg: Canvas, Zoom).
  • Strong presentation and facilitation skills among large audiences.
  • Strong student empathy and excellent communication skills.
  • You live and work in the US. 

Pay: Up to $40 an hour pending location and experience

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