We are seeking a detail-oriented and analytical Business Systems Analyst (BSA) to bridge the gap between business needs and technology solutions. The ideal candidate will work closely with stakeholders, developers, and project managers to analyze business processes, gather requirements, and support system implementation and optimization.

Key Responsibilities

• Gather, analyze, and document business and system requirements from stakeholders
• Translate business needs into functional and technical specifications
• Work with IT teams to design, test, and implement system solutions
• Analyze existing business processes and recommend improvements
• Support system integrations, data flows, and reporting requirements
• Participate in UAT (User Acceptance Testing) and ensure successful deployment
• Create documentation including BRDs, FRDs, workflows, and user guides
• Collaborate with cross-functional teams to ensure alignment with business goals
• Troubleshoot system issues and provide ongoing support

Required Qualifications

• Bachelor’s degree in Information Systems, Business, Computer Science, or related field
• 5-6  years of experience as a Business Analyst, Systems Analyst, or similar role
• Strong understanding of business processes and system architecture
• Experience with requirement gathering and documentation (BRD/FRD)
• Proficiency in tools like Excel, SQL, Visio, or similar
• Excellent analytical, problem-solving, and communication skills