• Support the strategic planning process by assisting senior leadership in defining organizational goals, objectives, and key performance indicators (KPIs).
• Conduct business analysis to identify trends, opportunities, and areas for improvement in market performance and internal operations.
• Assist in developing business cases for key initiatives, outlining benefits, costs, and resource needs under guidance from senior team members.
• Participate in cross-functional projects and initiatives, coordinating between business stakeholders, IT teams, and other departments to ensure effective communication.
• Provide guidance to junior analysts on assigned tasks and contribute to a collaborative and supportive team environment.
• Facilitate meetings and discussions with stakeholders to gather requirements, document feedback, and ensure understanding of project objectives.
• Build and maintain effective working relationships with stakeholders across the organization to support alignment on business needs.
• Analyze business processes, systems, and data to highlight areas for improvement or efficiency gains, recommending enhancements where appropriate.
• Contribute to the design and implementation of solutions that improve business performance, leveraging established tools and practices.
• Track project progress and highlight potential risks or delays, ensuring timely follow-up and reporting to relevant managers.
• Promote continuous improvement through sharing best practices and supporting process optimization efforts.
• Keep informed of relevant industry trends and changes, sharing insights that could affect team projects or priorities.
• Apply established business analysis methodologies, tools, and techniques effectively, and seek guidance where required.
• Collaborate with external stakeholders and partners when necessary to gather input and benchmark against best practices.

Requirements

• Bachelor's degree in Computer Science, Information Technology or a related field.
• Minimum of 6 years of experience in business analysis or a related field.
• Experience in software development lifecycle (SDLC) methodologies and techniques.
• Experience in working with cross-functional teams and stakeholders to elicit and document requirements.
• Good knowledge of business analysis methodologies, tools, and techniques, with a focus on strategic planning, process optimization, and change management.
• Good leadership, communication, and interpersonal skills, with the ability to influence and inspire others at all levels of the organization.
• Advanced analytical and problem-solving abilities, with a keen eye for detail and a results-driven mindset.
• Experience leading cross-functional teams and managing complex projects from inception to completion.
• Proven ability to navigate ambiguity, adapt to changing priorities, and drive consensus in a fast-paced, dynamic environment.
• Familiarity with industry-specific regulations, compliance requirements, and governance frameworks.
• Proficiency in business intelligence tools, data analysis techniques, and visualization methods.
• Certification in business analysis (e.g., CBAP, PMI-PBA) or related fields preferred.
  

Benefits

• Competitive salary
• Fuel Card
• Health benefits
• Professional development opportunities
• Inclusive work culture & much more