Companies webook.com OD and Talent Management Manager

About the role

webook.com

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?

If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales. 

Role Overview:

The OD & Talent Management Manager designs and executes performance management systems, job architecture, competencies, career paths, and appraisal frameworks to enable scalable growth in a startup environment.

The role owns policies, SOPs, and governance, embedding clarity, consistency, and accountability across the organization. Through structured succession planning, talent reviews, and data-driven insights, the role builds leadership readiness, engagement, and long-term organizational effectiveness.

Key Responsibilities

Performance Management & Appraisal Systems

  • Design and execute end-to-end performance management frameworks (OKRs / KPIs, appraisals, calibration, PIPs). 
  • Lead annual and mid-cycle performance reviews, ensuring fairness, consistency, and alignment with business objectives. 
  • Facilitate performance calibration sessions with senior leadership. 
  • Embed competencies, behaviors, and values into performance evaluations. 

Job Architecture & Role Design

  • Develop and maintain a scalable job architecture including job families, levels, and role definitions. 
  • Ensure job descriptions are outcome-based, future-ready, and aligned with growth needs. 
  • Lead role evaluation and job development initiatives to support clarity and equity. 

Competency Frameworks & Capability Development

  • Design and own the organization’s competency framework (core, functional, and leadership). 
  • Define proficiency levels and integrate competencies into hiring, performance, promotions, and development. 
  • Identify capability gaps and support targeted development initiatives. 

Career Paths & Internal Mobility

  • Design clear career paths and progression frameworks across all job families. 
  • Define promotion criteria linked to performance, competencies, and behavioral alignment. 
  • Enable internal mobility and support meaningful career conversations. 

Talent Reviews & Succession Planning

  • Lead talent review and succession planning processes (e.g., 9-Box). 
  • Identify high-potential talent and critical roles. 
  • Build and track succession pipelines with ready-now and ready-soon successors. 

Employee Engagement & Organizational Effectiveness

  • Design and manage engagement surveys, pulse checks, and OD diagnostics. 
  • Analyze engagement data and translate insights into action plans with leaders. 
  • Support initiatives that strengthen leadership effectiveness, collaboration, and culture. 

Policies, SOPs & Governance

  • Develop and maintain Policies, SOPs, and procedures. 
  • Ensure governance, consistency, and documentation across performance and talent processes. 
  • Continuously improve OD frameworks based on feedback and business evolution. 

People Analytics & Insights

  • Build and maintain dashboards covering performance, capability, potential, and engagement. 
  • Provide data-driven insights and recommendations to senior leadership. 
  • Measure the effectiveness of OD and talent initiatives. 

Compensation & Benefits

  • Partner with HR leadership and Senior Management to design and govern compensation and benefits frameworks aligned with job architecture, career paths, and market benchmarks. 
  • Ensure performance-linked rewards by aligning compensation outcomes with appraisal and calibration results. 
  • Support annual salary review, promotion, and incentive cycles from an OD and governance perspective. 

Requirements

  • Bachelors degree in Human Resources, Business Administration, or a related field.
  • 7+ years of experience in Performance Management , Organization Development, and Talent Management
  • Hands-on expertise in designing performance systems, job architecture, competencies, and career frameworks 
  • Proven ability to influence senior stakeholders and drive change 
  • Strong analytical, structuring, and problem-solving skills
  • Excellent communication and interpersonal skills.
  • Excellent English skills
  • Excellent organizational and time management skills with the ability to manage multiple tasks and priorities effectively.
  • Certified KPI Professional (C-KPI) certification is highly preferred 
  • OD or Talent Management certifications (CIPD, SHRM, etc.) is a plus
  • Experience in tech, digital, or services-based organizations is a plus
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