About the role
About Broccoli
Broccoli is building the AI operating system for home service businesses.
We work with plumbing, HVAC, and electrical contractors — the people who keep homes running — and we replace fragmented tools and manual workflows with AI agents that actually do the work.
Our AI assistants answer phones, book jobs, follow up with customers, and drive revenue — fully integrated into systems like ServiceTitan.
We started by going door-to-door, meeting 100+ contractors, and understanding how these businesses actually run. That shaped everything we’ve built. Today:
Hundreds of contractors use Broccoli to run their front office
We’ve grown from $0 → millions in ARR in under a year
We’re trusted by both single-location operators and the largest PE-backed roll-ups
Raised $25M+ from Khosla Ventures and YC
Staff Software Engineer @ Broccoli
We’re looking for a Staff Engineer to define and build the technical foundation of Broccoli’s AI operating system. You’ll work on the hardest problems—system architecture, reliability at scale, and translating messy real-world operations into deterministic, high-performing systems.
This is not a pure IC coding role or a pure architect role—it’s both. You’ll lead by building, not by delegating.
What You’ll Do
Own architecture across critical systems (AI agents, real-time voice, integrations, workflows)
Define technical strategy that enables speed today and scale tomorrow
Solve high-leverage problems across the stack—performance, reliability, correctness
Partner closely with product and leadership to shape long-term direction
Uplevel the entire engineering team through design reviews, mentorship, and standards
What You’ll Bring
8+ years of experience building and scaling complex systems
Strong track record of solving ambiguous, high-impact technical problems
Deep understanding of system design, tradeoffs, and scalability
Ability to balance long-term architecture with short-term execution
High standards for quality, but pragmatic about speed