About the Role

Hopper is hiring an Accounting Operations (Contractor) to own our monthly partner billing cycle end-to-end and provide broader finance operations support across a 6-month engagement, with potential to extend. This is a hands-on, execution-focused role sitting at the intersection of partner relationships, financial operations, and data integrity. If you're someone who thrives on process ownership and running a tight billing cycle without being managed step-by-step, this role is built for you.

What would your day-to-day look like

• Run the full monthly partner billing cycle — gathering partner-specific inputs, generating reports using existing tooling, and coordinating internal review and approval through to close

• Own partner-facing communication, including reviewing and sending billing emails, and responding to partner inquiries directly

• Triage and investigate data discrepancies, resolving what you can independently and escalating pipeline issues with clear documentation

• Create, issue, and track partner invoices in NetSuite, match POs to invoices, and confirm remittances are received and applied

• Complete vendor and customer setup for new partner onboarding, including collecting required documentation, tax forms, and banking details

• Support month-end close through account reconciliations and journal entry preparation

• Maintain process documentation and assist with external audit requests as needed

• Take on ad hoc accounting and finance operations projects as they come up

An ideal candidate has

• 3+ years in billing, accounts receivable, or finance operations, with a track record of running recurring cycles independently

• Hands-on NetSuite AR and billing experience

• Strong organizational skills and the ability to manage a deadline-driven monthly cycle without day-to-day oversight

• Clear, professional written communication — you'll be a direct point of contact for external partners

• A methodical reconciliation mindset, comfortable chasing down discrepancies across multiple data sources

• SQL or BigQuery familiarity to investigate data questions before escalating (nice to have)

• Experience at a high-growth technology, marketplace, or travel company (nice to have)

• Familiarity with revenue share, commission, or variable partner billing structures (nice to have)

Perks and benefits of working with us:

• Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages.

• Unlimited PTO.

• Entrepreneurial culture where pushing limits and taking risks is everyday business.

• Open communication with management and company leadership.

• Small, dynamic teams = massive impact.
  

Contractors will submit invoices and be paid on a monthly basis through Coupa.

**Please be aware that because this is an independent contractor engagement, the position is not eligible for standard HTS employee perks, healthcare benefits, or equity.

More about Hopper

At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips.

The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. The Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials.

While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands.

Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more.

Here are just a few stats that demonstrate the company’s recent growth:

• Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year.

  • Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions.

  • Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel.

• Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business.

  • Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more.

Hopper has been named the #1 most innovative company in travel by Fast Company.

We have raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.

Come take off with us!

At Hopper, we leverage AI-driven tools to assist our team in efficiently reviewing applications. These tools help us assess qualifications fairly and objectively. By submitting your application, you acknowledge the use of these automated screening technologies.

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