Senior Analyst – Internal Applications

Location: Orlando, FL | Practice Area: Corporate Services | Department: Internal Applications | Type: Permanent

Support the systems that power our global business.

The Role

Join Capco's Global Internal Applications team and help support the technology used by more than 9,000 colleagues across the globe. Working within a collaborative, global team, you'll provide functional and technical support across our HR and Financial systems while contributing to new implementations and continuous improvements. This is an excellent opportunity to make a meaningful impact within a fast-growing international organization where innovation, collaboration and continuous improvement are encouraged.

What You'll Do

• Provide functional and technical support for Capco's HR, recruitment and financial applications, ensuring reliable day-to-day operations.
• Investigate, troubleshoot and resolve production support issues while monitoring system performance and business processes.
• Work closely with global business stakeholders and technical teams to deliver functional enhancements and system improvements.
• Support the implementation, configuration and ongoing administration of new internal applications as our technology landscape evolves.
• Contribute ideas, best practices and process improvements that enhance user experience and operational efficiency.

What We're Looking For

• Bachelor's degree in Computer Science, Information Technology or equivalent professional experience.
• Experience supporting enterprise business applications, preferably HR, recruitment or financial systems.
• Working knowledge of APIs, Microsoft Office and application support methodologies.
• Strong understanding of Greenhouse Recruiting.
• Strong communication, organizational and problem-solving skills with the ability to manage multiple priorities in a collaborative environment.
• Ability to work independently while building effective relationships with colleagues and stakeholders across global teams.

Bonus Points For

• Experience supporting SAP SuccessFactors.
• Experience working with global enterprise application environments.
• Experience supporting HRIS or ERP platforms.
• Familiarity with system implementations, upgrades or process improvement initiatives.

Why Join Capco

• Help support the technology that enables more than 9,000 employees worldwide.
• Join a collaborative, flat organization where your ideas are valued and your contributions have visible impact.
• Work alongside global teams on business-critical systems and transformation initiatives.
• Access ongoing learning, development and opportunities to broaden your technical expertise.
• Build your career within a growing global consulting firm that values innovation, inclusion and continuous improvement.

Benefits

• Medical, dental and vision coverage.
• 401(k) with company match.
• Tuition reimbursement and wellness reimbursement programs.
• Maternity and paternity leave, dependent care, HSA, FSA and commuter benefits.
• Working Advantage employee discounts.

Inclusion at Capco

We're committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know—we'll be happy to help. We value each person's unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration—a mindset that shapes how we work with clients and each other every day.