Hello, we’re Instrumentl. 👋
Nonprofits do some of the most important work in the world, and most of them are still managing grants in spreadsheets. We're fixing that.
Instrumentl is a profitable, hypergrowth, YC-backed SaaS platform building the operating system for grant-funded organizations. More than 5,500 nonprofits use Instrumentl to discover, track, and win grant funding, from local community organizations to the San Diego Zoo and the University of Alaska. Collectively they’ve moved over $1 billion through our platform.
We're growing more than 40% year over year, customers love us (Ellis PMF 60+), and we're hiring people who want to build something that matters.
About the role:
We’re hiring a Growth Account Executive, reporting to our AE Senior Manager, to deliver 1:1 concierge onboarding and consultative sales experiences for prospective customers. You’ll be speaking to busy Executive Directors, Development Directors, Grants Managers, and professional grant-writing consultants. We’ll expect you to convey warmth, kindness, and competence in your approach. These folks are out there raising money to achieve their missions, and you’ll help them leverage Instrumentl to get there faster.
What you'll get to do:
Pipeline & Closing
Become an expert on grants and institutional fundraising so you can have genuinely useful conversations with prospects
Outbound into your book of business using creative, personalized tactics to generate pipeline
Run high-velocity sales cycles with warmth and precision, from first contact through close
Follow up with prospects quickly and be highly responsive to their questions
Experiment with new onboarding flows and sales pitches to accelerate growth
Customer Experience & Feedback
Deliver concierge-level onboarding experiences that upgrade customers’ institutional fundraising workflows and help them love the Instrumentl brand
Provide product and design input on the first-time user experience
Surface insights from customer conversations to improve positioning and pitch
What we're looking for:
Required
0-2 years of closing experience in a high-velocity, customer-facing SaaS role (or similar environment)
Empathy: driven to solve the actual, underlying problem for customers, especially problems that go unsaid
Curiosity: you make an effort to understand the true nature of the problem your customers want to address so you can provide the best possible solution
Grit: you understand that mastery of any role requires hard work and coaching, and enjoy that challenge and journey
Excellent written and verbal communication skills
Drive: you want to take control of your own success and build on the processes already in place
Comfortable with tools like G Suite, Zoom, Slack, and CRM platforms
Nice to Have
Experience selling into the nonprofit market
Background in fundraising or nonprofit operations
Startup or remote work experience
Compensation & benefits:
Benefits
100% covered health, dental, and vision insurance for employees (50% for dependents)
Generous PTO, including parental leave
401(k)
Company laptop and home-office stipend
Bi-annual company retreats
Instrumentl is evolving rapidly. You’ll always have new challenges and opportunities to grow here.
Instrumentl is an equal opportunity employer. We are committed to building an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, genetic information, or any other legally protected status. We encourage candidates from all backgrounds to apply. If you need a reasonable accommodation during the application or interview process, please let us know.
