Companies › Aipconnect › Service Coordinator

About the role

Aipconnect
Open Vacancy: This role is a current, active position and we are accepting applications.
 
Our client is a leading non-medical home care and companionship service provider with over 1,100 independently owned franchises globally. They thrive on core values like honesty and integrity, and you’ll work alongside a dedicated team making an impact. They are currently seeking to hire 2 Service Coordinators.
 
As a Service Coordinator, you will play a vital role in coordinating client and caregiver schedules, focusing on compliance and client satisfaction. This role is perfect for someone with a strong service orientation, attention to detail, and a passion for enhancing the lives of our senior clients.
 
Are you ready to join a high-performing team that supports and encourages you to be your best? This fast-paced position coordinates care between our clients and professional Caregivers, aiming to create extraordinary relationships. If you're energetic, level-headed, and passionate about making a real difference, we want you to join us!
 
Schedule: Sunday to Thursday or Tuesday through Saturday

What We Offer

  • Group Health Insurance,
  • Vision, and Dental
  • RSP Plan with 4% company match
  • Generous PTO Program
  • Bonus Program
  • Tuition Reimbursement
  • A meaningful career in a vital industry
  • Opportunity for growth within the company
  • On-call responsibilities earn $80 per night

    • Key Responsibilities

  • Answer calls professionally and knowledgeably
  • Match clients and Caregivers based on needs, skills, and location
  • Maintain schedules, fostering quality matches and strong relationships
  • Monitor, mediate, and log activities in our software system
  • Ensure accurate client and Caregiver records
  • Address client and Caregiver concerns as needed
  • Communicate openly with colleagues, Caregivers, clients, and family members
  • Uphold company policies, procedures, and business ethics
  • Perform caregiving in emergencies if on-call

    • Qualifications

  • High integrityExcellent customer service skills and eagerness to learn
  • Strong organizational and typing skills (60 WPM preferred)
  • Ability to excel in a fast-paced, team-oriented environment
  • Adaptable and able to act with urgency
  • Enjoys a sense of humor
  • Completes criminal background, MVR, drug screen, and reference checks
  • Passion for working with the aging population is preferred
  • Familiarity with Outlook, WellSky (ClearCare), Salesforce, and Microsoft Office Suite
    • AIP Connect believes in equal opportunity. Our recruitment consultants are committed to inclusive recruitment and selection practices and will not discriminate based on age, colour, ability, national origin, race, religion, sex, or sexual orientation.

    Accessibility:  If you need any accommodations during the interview process, please let us know.

    Posted Salary: Actual compensation within this range will be determined based on job-related skills, relevant experience, education, and training. This range reflects base salary only and does not include eligibility for bonus program or other benefits.

    For the most accurate and up-to-date details on this role, please refer directly to AIP Connect’s careers page, as third-party sites may not reflect current information.
    Ready to apply to Aipconnect?
    Apply to Aipconnect
    Apply now
    🤖

    Whoa — hold up

    JobsRadar was built for real people having a rough time in their job search — not for automated requests. You're clicking way too fast and you're now temporarily blocked.

    Come back later. If you're genuinely job hunting, we've got your back — just act like a human.

    Catch your next role the second it’s posted.

    Create a free account and we’ll watch the boards for you — the instant a job matches your search, it lands in your inbox or Telegram. No digging, no refreshing.

    Create free account

    Free forever · takes 30 seconds · already have one?

    Get the worldwide-remote edge.

    Join our Telegram channel for the stuff that helps you land the role — salary benchmarks, the weekly market pulse, and new-feature drops. No spam, just signal.

    Join the channel — it's free