About the role
Who We Are
Zenni pioneered the online eyewear industry in 2003 with a mission to make eyewear affordable and accessible for everyone. With complete prescription pairs starting under $10, Zenni offers adults and children the freedom to see clearly and express themselves through a wide selection of high-quality prescription glasses, sunglasses, protective eyewear, and non-prescription frames - curated with fashion, function, and style in mind.
Based in the San Francisco Bay Area, Zenni has redefined the traditional retail model, emerging as the premier destination for online eyewear in the United States while surpassing 70 million frames sold globally.
Zenni is proud to be the Official Eyewear of the San Francisco 49ers, Columbus Crew, Monster Jam, WWE, Team Liquid, and more. Zenni has collaborated with designers and tastemakers on exclusive collections, including Chase Stokes and George and Claire Kittle. For more information, visit zenni.com.
Position Overview
We are seeking a System/ Network Administrator who will be responsible for managing our server and network infrastructures.The System /Network Administrator's responsibilities include monitoring system performance and configuring new software and hardware. To be successful in this role, you should have excellent troubleshooting skills and hands-on experience with various operating systems.Ultimately, you will ensure our software, hardware, servers, and networks run smoothly.
Responsibility
- Configuration and maintenance of servers, systems, and Network
- Diagnose and troubleshoot workstation technical issues.
- Network Technical Support for all company users
- Tier 1 Networking Administration
- Web Service Administration Support
- Configure, test, and install switches, firewalls, routers, and gateways, and support network environments for video and audio-conferencing environments.
- Implemented, maintained, and supported telephone and contact center telecommunications environments and related systems and solutions.
- Monitoring and maintenance of equipment and cloud services ( AWS/GCP/RackSpace)
- Management of multiple firewalls in multiple sites: onsite, colocation, cloud
- They are designed, configured, and installed servers and other corporate devices when needed.
- Assisted and trained new system users and set up their accounts.
- Monitor the performance of servers, software, and hardware.
- Ensure the smooth deployment of new applications
- Update and maintain technical documentation.
- Maintain backup and disaster recovery protocols.
- Advanced knowledge of analyzing existing data networks and recommending scalable and supportable solutions
- Advanced understanding of analysis tools, such as Solarwinds, Wireshark, Fluke, Netbrain,
- Risk Management
- Advanced knowledge of WAN Optimization implementations, including Datashaping
- Advanced knowledge of Cisco Wireless Access Points, controllers, or Fortinet.
- Advanced understanding of supporting Cisco LAN switches and firewall● Advanced knowledge of BGP, OSPF, STP, TCP/IP, DNS, and DHCP
- Assist in the research, recommendation, and implementation of various technology platforms
Requirement
- 5-7 years of experience as a System/ Network Administrator
- Competent in Windows OS, Windows Server OS, MAC OSX, Linux, VMware, Hyper-V,
Fusion, Cisco, Fortinet, Meraki
- Solid understanding of server and systems management
- System Security – AV and/or comparable proven techniques
- Excellent problem-solving skills
- Excellent networking skills
- Team collaboration and good Team player
- Good communication skills
- BS in Computer Science or a similar field
- Security Awareness Training, KnowBe4
- SSO and MFA
- Data Classification and Data Labeling, DLP
- Centralized password management, e.g., 1Password, LastPass
- SIEM, Indexing and Parsers, GitHub Integrations
- Security Incident testing and Security exercises
- MDM and Endpoint Protection
- NextGen Firewall and Antivirus
- Strong knowledge of supporting network environments for VoIP solutions Cisco/ Fortinet knowledge of supporting network configurations; WAN/LAN and VPN tunnel
- Fiber/SAN (Cisco, Brocade, or similar) administration experience.
- Linux and Windows and cloud administration experience.
- CCNA and CISSP preferred certifications
- Information Sharing
- Key Management and Documentation
- Disaster Recovery
- Role-based Access Control
- Change management and Ticketing experience, JIRA experience
Join Us:
If you're passionate about technology, love solving problems, and are eager to work in a dynamic, fast-paced environment. In that case, Zenni offers an unparalleled opportunity to contribute to a company that is changing the face of the eyewear industry. Let's shape the future of eyewear together.
At Zenni Optical, people remain the heart of our mission, even as we embrace technology that moves us forward. While we recognize the immense promise of AI, we are equally mindful of its limitations and use these tools strictly to assist our Talent Acquisition team rather than replace human judgment. We utilize AI tools as a collaborative partner to create content–such as job descriptions, interview questions, and outreach messaging–and review resumes, but we maintain a firm commitment to human-led hiring where AI never makes a final decision. Every selection is determined by a member of our team to ensure every candidate is personally valued by a human rather than an algorithm.
We look forward to hearing from you!
We strive to build a diverse team of individuals with a broad range of experience and perspectives. We encourage you to apply even if you don’t feel you meet all the qualifications.
Zenni Optical is an equal opportunity workplace and considers applications without regard to race, color, national origin, gender identity, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
