About the role
Vail Health has become the world’s most advanced mountain healthcare system. Vail Health consists of an updated 520,000-square-foot, 56-bed hospital. This state-of-the-art facility provides exceptional care to all of our patients, with the most beautiful views in the area, located centrally in Vail. Learn more about Vail Health here.
- Release of Information:
On a daily basis, interacts with providers, clinical staff, and the public (patients, insurers, attorneys, State and Federal agencies, etc.) to accommodate requests for copies of patient information. Understands the release of information policies and associated Federal, State, and Hospital policies. Assists with release of information routinely and when on weekend rotation. Obtains appropriate release request document and verifies patient identity prior to release. Refers Amendment and Restriction requests to leadership. Accurately logs releases in CIOX’s or hospital accounting of disclosures/logging system. Efficiently prepares copies of requested in paper, CD, PDF, Fax and other approved electronic formats. Accommodates patient and physician requests within same day. Accesses Vail Health's various systems including its outsourced Cloud system to capture the documentation requested. Ensures only the minimum necessary is disclosed in accordance with HIPAA requirements and complies with policies that ensure the medical record retains its value as legal evidence. Routinely handles more than 70% of the Department’s monthly requests. May train others to assist with this function. - Deficiency Analysis:
For at least 70% of the monthly encounters, verifies the content of the medical record ensuring that patient identification matches on all documents. Reports discrepancies identified within a patient’s encounter to leadership. Abstracts data from the medical record for compilation of administrative statistics. Assesses the content of the patient record in accordance with Medical Staff Bylaws, Rules and Regulations, State, and Accrediting body requirements. Identifies documentation deficiencies and assigns to the appropriate provider. Annotates deficiencies. Monitors completion of those deficiencies. Identifies mis-scans and poorly scanned documents, reports on these findings and attempts to correct scanning errors. Recognizes and reports unusual circumstances and/or information with possible risk factors to appropriate risk management personnel and reports problems, errors, and discrepancies in dictation and patient records to leadership. Interacts with providers to obtain additional information required to complete and/or code the chart. May train others to assist with this function. - Birth Certificates/Paternity:
Collects information directly and indirectly from new parents to accurately and completely prepares and submits birth certificate information in accordance with Colorado State Department of Vital Statistics. Assists patients in declaring paternity responsibilities. Interacts with the State as needed to address birth certificate data. Prepares at least 70% of the monthly birth certificates. May train others to assist with this function. - Amendments/Restrictions:
Accurately scans amendment or restriction documents to the medical record upon request from leadership. - Work Queues:
On a daily basis, reviews and rectifies those HIM Department work assignment queues, such as Outpatient, Inpatient, ED/Urg, Physician Orders, Imports transcribed documents and corrects errors, Pending Coding Cases, etc. Notifies the coders daily of the presence or absence of work in the queue. - Other Projects:
May work on special projects as required. - Customer Interaction:
Effectively engages with all customers. - Role models the principles of a Just Culture and Organizational Values.
- Must be HIPAA compliant
- Two years of Health Information Management Department experience required.
- Scanning and/or release of information experience, required.
- Experience working with the public in a customer service role required.
- Graduate from accredited school of Health Information Technology or Management, preferred. College graduate or certificate in other health related degree or certification preferred.
- Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA) preferred.
- Medical Billing or Coding Certificate preferred.
Benefits at Vail Health (Full and Part Time) Include:
- Competitive Wages & Family Benefits:
- Competitive wages
- Parental leave (4 weeks paid)
- Housing programs
- Childcare reimbursement
- Comprehensive Health Benefits:
- Medical
- Dental
- Vision
- Educational Programs:
- Tuition Assistance
- Existing Student Loan Repayment
- Specialty Certification Reimbursement
- Annual Supplemental Educational Funds
- Paid Time Off:
- Up to five weeks in your first year of employment and continues to grow each year.
- Retirement & Supplemental Insurance:
- 403(b) Retirement plan with immediate matching
- Life insurance
- Short and long-term disability
- Recreation Benefits, Wellness & More:
- Up to $1,000 annual wellbeing reimbursement
- Recreation discounts
- Pet insurance
The posted salary range for this position is the anticipated hiring range in Colorado and will be adjusted based on geographic location. Vail Health considers a variety of factors in making compensation decisions which influence the offer a candidate receives.