VSC Fire & Security in Richmond, Virginia is seeking candidates for the position of Construction Support Services Supervisor.

What we offer:

• Competitive salary based on experience.
• Options for Medical, Dental and Vision insurance for you and your family.
• A 401K plan with a company match.
• PTO and Paid Holidays.
• Opportunities for training and advancement.
• Relevant educational and licensure reimbursement for qualified candidates.
• Health Savings Account (HSA).
• Life Insurance.
• Employee Assistance Program.
• Referral Bonuses.

 What you need:

• Five or more (5+) years in construction billing, contracts administration, or project accounting, with two (2+) years in a leadership role or similar.
• Proven experience managing offshore teams and building scalable back-office processes.
• Strong grasp of multistate construction compliance requirements.
• Active Notary Public Commission (any U.S. state).
• Familiarity with ERP and project systems like Sage Intacct, Procore, GC Pay, Textura, or Siteline.
• Expert-level Excel skills; comfort with templates, pivot tables, vlookups, etc.
• Builder mentality with a process-first mindset.
• Excellent communication, leadership, and problem-solving skills.
• Comfort with ambiguity and ownership of new initiatives.
• Desirable (but not required):
• Background in specialty subcontracting.
• Exposure to both GC-facing and tenant-direct project contracts.
• Working knowledge of certified payroll and prevailing wage compliance.

 What you will do:

• Build, launch, and oversee a centralized Billing and Contracts Operations department.
• Define and document department processes, workflows, and service levels.
• Lead, mentor, and support a hybrid team with U.S. leadership and daily operations performed by offshore team members in the Philippines.
• Spearhead automation, workflow enhancements, and documentation systems that scale across project types and locations.
• Partner with IT, finance, and operations to align billing and contract workflows with project lifecycle stages and financial reporting.
• Create standardized templates, SOPs, and dashboards for billing, lien waiver tracking, and contract lifecycle management.
• Serve as subject matter expert for AIA billing (G702/G703), change orders, lien waivers, and contract documentation.
• Review complex construction contracts and subcontracts to flag risks, billing requirements, and key obligations.
• Ensure compliance with state and local regulations related to lien rights, contractor documentation, and payment terms.
• Serve as a Notary Public, handling notarizations of key legal documents when needed.
• Liaise with Project Managers, Accounting, and Customers to support contract execution and billing accuracy.
• Assist in resolving disputes or discrepancies tied to contracts, change orders, billing, or lien documentation.
• Oversee the preparation of GC and vendor prequalification documents and maintain documentation libraries.