Logistics Systems Technician

Luton

Jungheinrich is one of the world's most successful intralogistics companies. As a top employer, we offer outstanding opportunities in a wide range of professional fields.

Within Jungheinrich UK we strive for excellence, challenging current practice and driving to continue to be the best in class. We invest in our talent and have a culture of openness, integrity, and respect. As a holder of an Investor in People award since 2006, we commit to ensuring you are given the right training when you need it to do your job to the best standard. By joining Jungheinrich you will join a team of people passionate to succeed.

We are currently looking for a Logistics Systems Technician to join our customer service engineering team in Luton.

Role Purpose: 

The Logistics System Technician is responsible for daily system monitoring, performing routine maintenance and inspections, and physically removing damaged pallets, debris, and products to maintain a smooth, uninterrupted flow of goods through the system.

This is an entry level opportunity with potential for the right person to work towards being an Automated Systems Engineer.

Role Responsibilities:

• Flow control – Jam busting.
• Physical removal of damaged pallets and product from the system.
• First / frontline response to system faults.
• Daily system inspections.
• Servicing of the system alongside engineering staff.
• Cleaning inside safety zones – technical cleaning.
• Smooth operation and monitoring of complete system.
• Providing constructive feedback on operation and potential improvements.
• Work closely as part of the on-site engineering team.
• Champion Health, Safety & Environmental standards of both Jungheinrich and customers sites, ensuring at all times an approach of safety first is adopted. 
• Working closely with key stakeholders, including but not limited to technical services, and service management.
• Proactively complete tasks and prioritise and self-manage.
• Responsible for identifying equipment reliability and areas that can be improved.  
• If required, undertake repairs in accordance with the manufacturers recommendations and industry standard practices.
• To comply with Health & Safety legislation at all times.
• To accurately record all work undertaken.
• To represent the company in a professional manner at all times and maintain customer relations.
• To adhere to the Quality processes and procedures as set out by the company.
•  Communicate effectively with Line Managers.
• Any other duties which reasonably correspond to the general character of this role.

In addition to the duties and responsibilities listed, the job holder may be required to perform other duties assigned by the Site Supervisor such as call out and working outside of normal working hours

Working Hours:

• 7 on & 7 off shfit pattern covering both days & nights
• Required to be flexible to suit business needs

Person Specification:

Essential:

• Background in Engineering.
• Level 2 or 3 in electrical or mechanical qualification.
• PC literacy.
• Excellent communication skills.
• Health and Safety awareness.
• Physically fit and ability to work at height.

Desirable:

• Previous experience of working with pallet cranes
• Previous experience of working with pallet conveyor & connected systems 
• A working understanding of Mechanical, Electrical & Electronic technical manuals & drawings

Competencies Required:

Competence

• Continuously seeks improvements.
• Takes responsibility for his/her actions.
• Adapts to new and changing demands and situations.
• Plans and prioritizes tasks.
• Conforms to Health and Safety Legislation.
• Attentive and logical thinker.

Collaboration

• Establishes effective work relationships.
• Integrates into the teams – flexible working attitude.
• Shares knowledge with others proactively.
• Shows respect for others.
• Shows integrity, trust and loyalty.
• Complies with rules and regulations.

Clarity

• Communicates openly, effectively and consistently with all stakeholder groups.
• Deals effectively with people from all levels.
• Able to communicate both face to face, via 2-way radio. 

Commitment

• Takes initiative – self-starter, highly motivated.
• Sets high standards.
• Achieve agreed results on time.
• Focuses on customer needs and customer satisfaction.
• Builds and maintains strong relationships.