About Tommy Gun's

Tommy Gun's is the world's largest barber franchise — 100+ locations across Canada, the USA, Australia, and New Zealand. We're growing fast and we're serious about finding the people who keep our shops thriving.

The Role

We're looking for someone people-focused, organised, and ready to learn. You'll help connect barbers with the right shops; responding to leads, having conversations, keeping the pipeline moving, and making sure no great candidate slips through the cracks.

What You'll Do

• Respond to candidate enquiries by phone, email, and text
• Have initial calls with candidates to understand their experience and availability
• Match candidates to the right store and follow up to capture outcomes
• Keep candidates warm and engaged throughout the process
• Help post job ads and maintain candidate records in our ATS
• Proactively build and maintain a candidate database using LinkedIn, Google, Workable, and barber communities
• Source passive candidates who aren't actively looking and start genuine conversations
• Support outreach via social media, barber events, trade fairs, and school career days

Requirements

What We're Looking For

• Great with people. You are warm, clear, and confident on the phone
• Organised and able to manage multiple things at once
• A self-starter who follows through without being chased
• Comfortable picking up new tools and systems quickly
• Positive, team-first attitude

Bonus if you have:

• Experience in recruitment, customer service, hospitality, or sales
• Any familiarity with LinkedIn or job boards
• An interest in the barbering or grooming industry

NOTE: This is an in-office role based in Kelowna, BC. We are not looking for a remote contract hire at this time.