About the role
Make is the leading visual platform for anyone to design, build, and automate anything—from tasks and workflows to apps and systems—without the need for coding skills. We are headquartered in the flourishing tech hub of Prague, Czech Republic, and our teams are spread across the USA, UK, Germany, France, Canada, India and Chile, among other locations.
As a Community Events Manager, you will be the driver behind the "Local" pillar of the Make Community across our Emerging Markets. Your mission is to scale Make’s real-world presence in high-potential growth regions such as India, Japan, South Korea, Australia, Czech Republic and Nordics. You will act as the vital link between our digital spaces and physical meetups, ensuring that local energy translates into global online engagement.
You aren't here to personally deliver every event. You act as the strategic advisor and force multiplier—scouting high-impact markets, sourcing Ambassadors, and ensuring they have the tools and brand alignment needed to host world-class events. You execute our global strategy through others, ensuring every Make experience is consistent, high-quality, and community-led.
What you’ll do:
- Market Scouting: Research and identify high-impact tech and no-code communities to find the best environments for community events.
- Ambassador Sourcing: Identify and vet potential Ambassadors—local experts who represent Make—ensuring they align with our culture and values.
- Onboard & Enable: Train Ambassadors to use our playbooks, empowering them to host high-quality, autonomous events that meet the Make standard.
- Operational Consulting: Act as the primary advisor for Ambassadors during event planning, helping them navigate venue sourcing and logistics without doing the "heavy lifting" for them.
- Program Evolution: Execute the Ambassador Program while providing the feedback and data needed to constantly improve our global strategy and playbooks.
- Online/Offline Bridge: Ensure the energy and content from local IRL events are captured and shared back to our online community channels.
- Ambassador Advocacy: Support and motivate Ambassadors daily, keeping them energized and on-brand through clear, consistent communication.
- Logistics & Swag: Manage the distribution of community rewards and event materials to ensure Ambassadors are equipped to represent Make professionally.
- Analyze & Report: Monitor attendance, sentiment, and growth metrics to measure the program’s success and market impact.
What we are looking for:
- Experience: 3+ years in community operations or field marketing, with a specific focus on managing ambassador programs.
- Volunteer Stewardship: Proven experience in recruiting, training, and motivating community leaders to deliver high-quality results.
- Operational Rigor: Exceptional project management skills; you can manage dozens of moving parts across time zones without losing the "Make standard."
- Consultative Mindset: Strong ability to coach and advise Ambassadors through the planning process, providing expertise rather than manual labor.
- Problem-Solving: A proactive approach to troubleshooting logistics and iterating on playbooks to prevent future friction.
- Data-Organized: Comfortable using tools to track event progress and analyze performance metrics.
- Location & Travel: Europe-based with a willingness to travel for flagship events or major regional community meetups.
- Communication: Flawless English skills with the ability to build rapport and maintain brand alignment across diverse cultures.
What we offer:
- 📈 RSUs grant in a rapidly growing company raising its value every day
- 💸 Annual bonus
- 🌎 Multinational team creating the future of automation
- 🎓 Learning & Development plan (online language & professional courses, conference tickets and other trainings)
- 🍎 Notebook/Macbook and 34’’ curved monitor, access to a company 3D printer
- 🦒 Height adjustable office desk
- 🏝 25 days of vacation, 4 sick days
- 🫶 10 care days
- 👨👩👧👦 Extra parental vacation (3-6 months)
- 👶 RSUs grant for a newborn child
- ☂️ Life insurance
- 🏋️ Multisport card
- 💰 Remote working allowance
- 🍍 Snack bar, coffee, tea, fruits and vegetables, and sweets all day - every day - available for everyone
- 🥗 Monday breakfast, Wednesday lunch, and Friday break, with company-provided food and drinks, with music and lively discussion
- 🏡 Flexible working hours + home office
- 🐕🦺 Company therapy pets in Prague office (dog-friendly office)
- 🥳 Team buildings, parties, and company events multiple times a year
If you see a match, let us know and apply now!
#careeratmake
#LI-DP2
What we stand for:
🤝 We roll together - We practice radical candor, challenge ideas openly, and use feedback to get better together.
🚀 Customer impact first - We get things done with craftsmanship, focus on outcomes, raise the bar, and create real customer impact.
⚽ Game on! - We take extreme ownership, move fast, and embrace change as opportunity.
For more, feel free to check out our Life at Make Instagram, Meet-up page, or YouTube to get a sense of the vibe.
At Make, we know that exceptional work comes from people who bring different perspectives and experiences. We build a place where everyone feels welcome, heard, and empowered to create, contribute, grow and make an impact. We encourage people of all backgrounds, identities, abilities, and experiences to apply. Our hiring decisions are based on your qualifications, skills, merit, and the needs of our business. We have zero tolerance for discrimination or harassment of any kind.
