Title D365 CE & Power Platform Technical Engineer 

Location Virtual, home-based office 

Description 

As a member of the Technical Services department, the Power Platform Engineer will help MCA Connect deliver world class customer service by working with clients to design & develop technical solutions built on Dataverse and Microsoft’s Power Platform. The Power Platform Engineer will work on multiple projects each week and will deliver tasks on-time and on-budget to our clients.  

 Responsibilities 

• Work with client to define and document functional requirements & solution designs 

• Design, develop, and deploy technical customizations for clients utilizing Power Automate Flows, C# plugins, JavaScript, Dual Write, and Power Fx 

• Resolve technical support issues related to Dataverse and Dynamics CE implementations 

• Manage small projects for client requested Power Apps 

• Delegate development tasks to offshore resources and manage development team 

• Build, test and deploy data migrations / integrations  

• Troubleshoot software, hardware and network infrastructure  

• Manage project scope, timeline, budget, and project deliverables 

• Monitor and triage new support cases 

• Maintain effective customer relationships 

• Be responsive and provide outstanding customer service 

• Follow established standards & methodologies 

• Optimize individual utilization 

• Continue your professional education by setting specific annual training goals 

Qualifications  

• 3+ years’ experience solutioning and developing Power Automate Flows 

• 3+ years’ experience developing C# plugins and JavaScript for Dataverse applications 

• 3+ years’ experience with Microsoft Dual Write 

• 3+ years’ experience developing custom Model Driven and Canvas apps on Dataverse   

• Strong troubleshooting and debugging skills 

• Experience with Microsoft Dynamics CE or F&O implementations 

• Effective written and verbal communication skills 

• Excellent planning and organization skills 

• Strong customer relationship skills 

• Ability to establish priorities and work independently 

• Bachelor’s Degree in a relevant field or equivalent combination of education and experience 

• English: fluent 

Desired Qualifications 

• Relevant Microsoft certifications such as PL-400 or PL-100 

• Field Service and/or Project Operations experience 

• 2+ years as a consultant 

• Exposure to Microsoft‘s Sure Step Methodology