About the role
π§Β Now Hiring: Call Center Associate β Join the Same Day Water Heaters Family!
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Are you looking for more than just a job? AtΒ Same Day Water Heaters, youβre not just another voice on the phone β youβre part of a tight-knit team that works hard, laughs often, and supports one another like family.
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Weβre aΒ small, fast-growing national call centerΒ based inΒ Houston, TX, helping customers schedule quick and reliable water heater service every single day. With busy season in full swing, weβre looking for friendly, motivated people who love great conversations and genuine teamwork.
If you enjoy connecting with people, solving problems, and being part of a fun, supportive environment β this is the place for you!
This role is 100% onsite, come join the energy of our call center!
πΒ What Youβll Do
- HandleΒ inbound and outbound callsΒ with a smile (yes, customers can hear it!)
- Help customers schedule their appointments quickly and easily
- Share information about our services and answer product questions
- Keep notes organized and accurate in our system
- Use your problem-solving skills to make every call a great experience
Requirements
πͺΒ What Makes You a Great Fit
- You bringΒ great energyΒ and a positive attitude to every call
- Youβre comfortable usingΒ scriptsΒ for guidance
- You communicate clearly and professionally β and love helping others
- Youβre reliable, punctual, and ready to grow with a team that values you
- Peak call times may require mandatory overtime
- Flexibility to work different days/shifts β weβre open 7 days a week
Benefits
πΌΒ Perks & Benefits
- $16β$17/hr starting pay
- Health, Vision, Dental, and Life InsuranceΒ options
- Incentive bonusesΒ for performance & teamwork
- Casual dress codeΒ β jeans & sneakers totally welcome
- Flexible scheduling
- A supportive,Β family-style work environmentΒ where your ideas matter