About the role
Clarify is seeking a motivated and experienced Physician Liaison to engage directly with healthcare providers and practices to support Clarify’s outcomes-based partnerships. In this role, you will guide providers/practices through sustained behavior change, including optimizing utilization of in-network, high-quality, and efficient care delivery. You will combine data-driven insights and structured change management approaches to build provider commitment and deliver measurable partnership outcomes.
- You have experience working directly with a variety of providers and physicians (e.g., physician liaison, provider relations, or pharmaceutical sales)
- You understand that changing practice patterns requires more than sharing data; it requires diagnosing readiness, building trust, and meeting people where they are
- You have a passion for value-based care and for using technology-enabled insights to deliver higher-value, more efficient care
- You think in terms of “what motivates this person” and naturally tailor your approach to different audiences
- You value working with hardworking, curious, and supportive teammates
- You embrace change as an opportunity to learn
- You believe diversity of thought improves our outcomes
- You take great care in the details
The Role
As a Physician Liaison, you will serve as a trusted advisor to healthcare providers and practices, guiding them through a structured change journey to optimize utilization of in-network, high-quality care delivery. You’ll leverage Clarify’s platform and engagement playbooks to diagnose each provider or practice’s readiness for change.
This role goes beyond traditional provider relations. You will function as a change agent, combining consultative relationship skills with a systematic, data-informed approach to influence providers/practices to achieve sustained behavior change.
What you’ll do
Provider Partnership & Relationship Management
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Build and maintain trusted, collaborative relationships with assigned providers (physicians, practice administrators, and staff)
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Conduct regular interactions (both virtual and in-person) to review performance, co-develop improvement plans, and address barriers to change
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Serve as the primary point of contact and advocate for assigned providers, representing their needs and perspectives internally
Education & Enablement
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Engage with practice administration, staff, and providers to support workflow improvement, education, and awareness on value-based care program requirements, quality measures, and performance incentives
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Collaborate with internal teams to resolve barriers that may inhibit provider adoption
Performance Analysis & Insights
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Translate complex data into clear, actionable narratives tailored to each provider and/or practice
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Monitor progress on initiatives, track leading indicators of behavior change, and adjust strategies based on results
Documentation & Engagement Tracking
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Maintain detailed records of interactions, change stage assessments, and engagement activities in CRM (Salesforce)
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Provide regular reporting on territory performance, behavior change trends, and forecasted impact
What we are looking for
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2–4 years of healthcare experience in one or more of the following areas:
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Provider engagement, network relations, or account management
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Value-based care program operations or implementation
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Healthcare consulting or practice transformation
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Proven ability to establish trust and credibility through partnership-oriented, non-transactional engagement
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Proficiency in interpreting healthcare utilization data, cost trends, referral patterns, and quality metrics; comfortable working with analytics platforms and Excel
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Excellent verbal and written communication with the ability to translate complex data into compelling, provider-specific narratives; comfortable presenting to both clinical and administrative audiences
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Ability to independently manage a territory, prioritize activities, and drive results with minimal supervision
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Proficient with CRM systems, analytics platforms, and structured engagement tools
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Willingness to leverage AI-powered tools and insights to enhance engagement preparation, analysis, and strategy development
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Consultative mindset with genuine desire to help providers succeed
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Comfort with ambiguity and the ability to read interpersonal dynamics, adapting your approach in real time
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Strong work ethic and accountability for territory performance and behavior change outcomes
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Team player who shares knowledge, effective tactics, and best practices with colleagues
Nice-to-have:
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Master’s degree (MHA, MBA, MPH, MSN)
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Practice operations experience
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Exposure to change management methodologies or behavioral science concepts
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Experience with ACO operations, Medicare Shared Savings Program, or commercial value-based care contracts
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Physician Liaisons will ideally be located within the Houston, TX area or assigned territory/region, as in-person visits are an imperative component of our work. Will consider candidates outside of the region who are willing to travel.
What we offer you
Don’t meet every single requirement? At Clarify, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!
We believe that a happy, diverse, and impact-driven team is critical to our mission of
transforming healthcare. Having a diverse team allows us to bring more ideas to the table when
working on lighting the path to higher-value care. We embrace employees and applicants of all
backgrounds, including those of traditionally underrepresented groups. With this in mind, we do
not discriminate against any employee or applicant because of race, color, sex, age, national
origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or
any other federal, state, or local protected class.
