About the role
Your Impact
The Review Team Lead works side-by-side with our review teams to leverage DISCO AI for the purpose of document review. They oversee and train first-level and quality control reviewers. They provide insights and perspective to improve client outcomes by increasing efficiencies and the quality of our work product. They also drive exceptional outcomes leveraging dataset trends, review quality, and alignment of features and workflows within the context of case-specific constraints.
What You'll Do
● Review Team Management and Collaboration: Serves as the main point of contact for review teams during DISCO Managed Review projects. Creates a collaborative team environment and addresses potential issues to ensure client and reviewer satisfaction. Analyzes dataset trends, identifies potential problems, and implements solutions for clients and reviewers. Implements and suggests changes to AI-driven workflows, reducing client costs and enhancing speed-to-evidence.
● Documentation and Communication: Maintains and improves DISCO standard documentation, including review protocols, status reports, and training guides. Provides feedback and guidance to reviewers, ensuring industry-leading speed and accuracy.
● Quality Control and Talent Development: Implements review and quality control workflows to ensure accuracy and efficiency. Exercises quality control and training/query resolution responsibilities with respect to the review teams. Fosters talent development, training, and continuous improvement within the review teams.
● Client Engagement and Service Orientation: Provides solutions to clients by understanding their pain points and providing solutions through collaboration and technology. Tracks operational parameters, cost, efficiency, and quality metrics to suggest improvements.
Who You Are
- 5-7 years of document review experience at a law firm, in-house legal department, consulting firm, or managed review provider
- 4+ years of quality control experience on managed review projects
- Experience with one or more review platforms such asDISCO, Relativity, Everlaw, Axcelerate, etc.
Even Better If You Have...
- Strong understanding of AI capabilities and applications
Perks of DISCO
- Open, inclusive, and fun environment
- Benefits, including medical and dental insurance
- Competitive salary plus discretionary bonus
- Opportunity to be a part of a startup that is revolutionizing the legal industry
- Growth opportunities throughout the company
About DISCO
DISCO provides a cloud-native, artificial intelligence-powered legal solution that simplifies ediscovery, legal document review and case management for enterprises, law firms, legal services providers and governments. Our scalable, integrated solution enables legal departments to easily collect, process and review enterprise data that is relevant or potentially relevant to legal matters.
At DISCO, we believe AI is a core enabler of how work gets done. All employees are expected to proactively adopt and responsibly use AI tools to drive efficiency, improve outcomes, and continuously evolve how they operate in their role.
Are you ready to help us fulfill our mission to use technology to strengthen the rule of law? Join us!
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
