● Own the end-to-end Manila office experience — facilities, procurement, and pantry/office inventory — ensuring the space is always welcoming, organised, and friction-free

● Create a standout arrival experience for guests and new starters alike, from visitor check-in, room setup, and catering to onboarding logistics (desks, building access, welcome kits) so every visit and every new hire starts strong 

● Own the annual events and culinary program, partnering with providers to deliver a calendar of on- and off-site initiatives — including the end-of-year event and milestone celebrations — that keeps employees engaged and connected 

● Propose and manage the annual Manila workplace budget, owning forecasting, invoice processing, and vendor contract tracking to keep spend accountable and vendor relationships strong 

● Partner with the IT team on meeting room technology, AV equipment, printers, and access systems to keep day-to-day office technology running without friction 

● Own Occupational Safety & Health (OSH) compliance, local business continuity and disaster recovery planning, and business compliance support for the Manila office, in partnership with internal subject matter experts

● Maintain clear workplace documentation (SOPs, Confluence pages) and use feedback and data — including monthly dashboards on occupancy, vendor performance, budget, and employee experience — to continually evolve the workplace experience 

● Represent global Workplace Experience brand standards locally, partnering with the global team to ensure global initiatives land well in Manila 

Technical Skills 

● Comfortable operating within a ticketing system, understanding that no asset work is actioned without a valid ticket 

● Experience coordinating events of varying scale, from weekly team meetings to large off-site celebrations 

● Able to manage office operations — supplies, vendor relationships, facilities coordination — without close oversight 

● Tracks office assets, seating plans, lockers, and inventory accurately and proactively

● Coordinates onboarding logistics end-to-end, from desk setup to building access and welcome kits 

● Partners effectively with IT on meeting rooms, AV equipment, printers, and access systems

● Maintains clear, up-to-date SOPs and workplace documentation 

● Experience proposing budget inputs, forecasting spend, and tracking/reporting against an approved budget 

● Comfortable owning a local business continuity or disaster recovery plan, including maintaining and testing it over time 

● Comfortable with Google Workspace and/or Microsoft 365, and picks up new workplace and AI tools quickly 

● Familiarity with health and safety obligations in an office environment; willing to obtain and hold a relevant safety officer certification (e.g. Basic Occupational Safety and Health training, BOSH02 or higher) to own OSH compliance reporting directly 

Behavioural Skills 

● Exceptionally detail-oriented — notices what’s out of place and fixes it before being asked

● Warm and people-obsessed; creates an environment where employees and visitors feel genuinely looked after from the moment they walk in 

● Self-directed and proactive — identifies what needs doing and takes action without prompting 

● Comfortable operating within a global, matrixed team while owning the local Manila experience independently 

● Reliable and process-driven; follows the important steps consistently, such as ensuring a device is wiped before it leaves the building 

● Brings the same energy and care to a quiet admin task as to a full team event

● Connects day-to-day workplace decisions back to the bigger picture — how a well-run office and strong culture support SafetyCulture’s wider goals 

AI Skills 

● Uses AI tools to streamline routine tasks — drafting communications, building event run sheets, managing admin workflows, and summarising vendor quotes 

● Approaches new tools with curiosity and looks for smarter ways to get things done 

● The Manila office consistently receives strong feedback from staff — it feels well-run, welcoming, and a place people choose to come to 

● Health and safety obligations and business compliance are met with no gaps, and the business continuity plan is current, tested, and ready to activate 

● Office operations run in the background without needing escalation to leadership

● Events land well and employees feel celebrated and connected to the wider SafetyCulture community 

● Vendor SLAs are consistently met and budget spend is tracked accurately against the approved plan

● Director of Workplace Experience & Community — direct line manager

● Head of Support — local site leader 

● Global Workplace Experience team — alignment on global initiatives, brand standards, and budget sign-off 

● IT Team — primary working relationship for new starters and escalations

● Culinary providers — collaboration on employee experience touchpoints

● Manila-based employees, team leads, and external visitors

● Office/in-person: Full-time, 5 days per week on-site in the Manila office — a firm requirement given the role is the face of the office 

● Shift work / non-standard hours: Some flexibility around event days may be needed occasionally 

● Other: First aid, fire warden, and safety officer certification (e.g. BOSH02) required — training provided if not already held