The Warehouse Supervisor will be responsible for planning, directing, and coordinating all day-to-day warehouse operations to ensure the accurate, timely, and efficient flow of goods. This includes receiving, put-away, replenishment, picking, staging, load checking, and shipping activities.

The Supervisor leads a team of hourly associates ensuring compliance with all company policies, quality standards, and safety regulations while fostering a culture of accountability, teamwork, and continuous improvement. The Supervisor also serves as the primary contact for special projects such as rollouts, prepacks, and orders requiring special handling, documentation, or coordination with other departments.

Work Schedule: Onsite Sunday - Thursday, starting at 5pm until shift completion. Candidates must be flexible to accommodate this schedule.

Qualifications

Education & Experience:

• High School diploma or GED equivalent and 5+ years of similar distribution center experience OR bachelor’s degree and 1+ year of similar distribution center experience OR equivalent combination of education and experience

• Proven leadership ability to motivate, coach, and develop teams.

• Excellent written and verbal communication skills.

• Strong analytical, problem-solving, and decision-making skills.

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)

• Demonstrated ability to manage multiple priorities and projects under tight deadlines.

• Knowledge of warehouse safety, logistics, and inventory control best practices.

• Ability to work flexible hours, including evenings and weekends, as business needs dictate.

Preferred Experience:

• Bachelor’s degree in operations, Supply Chain or Business.

• Working knowledge of SAP and RF/Voice Technology.

• Powered Industrial Truck (PIT) certification and OSHA certification.

Responsibilities:

Operational Management

• Supervise and coordinate daily warehouse activities to ensure accuracy, productivity, safety, and efficiency across all distribution functions.

• Ensure orders are processed, picked, and shipped according to customer requirements, schedules, and quality standards.

• Prioritize and assign work to maintain workflow continuity and meet performance goals.

• Evaluate current warehouse processes and recommend improvements to increase efficiency, reduce costs, and optimize space utilization.

• Oversee the effective use of Warehouse Management Systems (WMS) and RF devices; ensure accurate inventory control and timely system updates.

• Monitor and manage labor, overtime, and departmental expenses to meet budgetary targets.

• Ensure the proper use, care, and maintenance of equipment, including powered industrial trucks (PITs).

• Serve as the main point of contact for special projects, including prepacks, rollouts, and large-scale customer orders requiring special handling.

Leadership & Supervision

• Lead, train, coach, and develop warehouse associates to achieve performance, safety, and quality goals.

• Conduct regular team meetings to communicate policies, procedural updates, and operational priorities.

• Administer company policies and procedures consistently; apply progressive discipline when required.

• Manage staffing levels, scheduling, and timekeeping to ensure operational coverage.

• Perform regular performance evaluations, identify training needs, and implement cross-training to maximize flexibility and productivity.

• Encourage engagement and foster a positive work environment built on respect, collaboration, and accountability.

Safety & Compliance

• Enforce all company, local, state, and federal safety regulations, including OSHA requirements.

• Promote a culture of safety through toolbox talks, training sessions, and inspections.

• Conduct and document incident investigations, determine root causes, and implement corrective actions.

• Maintain housekeeping standards and ensure compliance with sanitation and environmental policies.

• Support company initiatives related to 5S, Lean, and continuous improvement.

Quality & Continuous Improvement

• Perform accuracy and quality audits on shipments and special orders.

• Use performance metrics and reports to track progress toward goals and identify areas for improvement.

• Partner with the Operations Manager and other department leaders to streamline workflows and eliminate bottlenecks.

• Participate in strategic planning sessions and assist in implementing process changes or system upgrades