Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines working with customers, to scientists and engineers who help ensure we’re delivering reliable water and wastewater services to our communities.  If you’re looking for a rewarding career helping improve our environment and protect our natural resources, we encourage you to join our team!

About Essential Utilities

Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities.

Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities.

We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint.

Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S. 

Are you looking for a fantastic career at Aqua Water?  We have an exciting opportunity for a Utility Worker based in Westerville, OH!

Responsibilities and Duties:

• Operates and maintains water distribution and sewer collection system facilities, including but not limited to water mains, valves, hydrants, service lines, sanitary sewer manholes etc. Utilizes company technology to ensure assigned work is captured within work order management applications.  

• Ensures daily work complies with OEPA and PUCO regulatory requirements for operations. Ensures that daily work complies with established company safety policies and procedures.

• Operates and performs maintenance on equipment used in the maintenance of the water and/or wastewater system.

• Reads and interprets maps, drawings and schematics including GIS data. Locates and marks mains, services and other facilities for construction work.

• Performs Customer Service, Meter Reading and Treatment Plant Operations work as assigned.

• Satisfactorily meets internal and external customer requirements through effective communication and initiative. Proficient in communicating via email and text.

• Responds to after hour calls to for emergency and non-emergency situations as required. Available for scheduled overtime.

• All other duties as assigned.

Special Education or Registration Qualifications:

• Must have a high school diploma or the GED equivalent.  Must be available for emergency work after regular working hours, weekends and for scheduled overtime.  Must be capable of lifting 100 lbs. Must be able to walk long distances.

• Must be proficient at using computer/tablet Window based applications

• Hold valid Commercial Driver's License (CDL-A) or obtain within six (6) months of their date of hire/appointment. 

• Hold an Ohio EPA Class I Water Distribution License or an Ohio EPA Class I Wastewater Collections License or obtain within twenty-four (24) months of their date of hire/appointment. 

Pay Rate: $28.91 per hour*

*Employees hired or entering the collective bargaining unit will initially receive $3.00 per hour less than the applicable rate of pay for all positions held or worked.  The reduced starting wage shall be increased by $1.00 per hour each year until the employee is paid the full posted rate of pay.

Aqua, an Essential Utilities company is an Equal Opportunity / Affirmative Action employer. Equal employment opportunity is provided to all employees and applicants for employment without regard to the following legally protected characteristics: race, color, religion, sex, national origin, age, pregnancy (including childbirth and related medical conditions, including medical conditions related to lactation), physical or mental disability, covered-veteran status, genetic information (including testing and characteristics), sexual orientation, gender identity or expression or any other characteristic protected by applicable local, state or federal law.
Aqua is committed to providing reasonable accommodation to individuals with disabilities.  If you have a condition that may prevent you from applying for a job online or need to request an accommodation during the interview process, please call (1-877-271-9012).  
To maintain the integrity of the recruitment process and to avoid real or perceived conflicts of interest due to employment and/or assignment of family members and personal referrals, specific guidelines apply to the hiring and assignment of these individuals including, but not limited to:

• Family members cannot result in a supervisor/subordinate reporting relationship
• Family members cannot work in the same department.