Job Description:

Unit Manager (Medicine)

Cromwell Hospital, Kensington, SW5 0TU

Full time (37.5 hours)

12 Months Fixed Term contract

Competitive Salary

We make health happen

As a Unit Manager, you will play a central role in ensuring our medical ward and Acute Admissions Unit deliver consistently safe, high‑quality, patient‑centred care. We make health happen by empowering our leaders to be visible, accountable, and responsive — supporting patients, families, and colleagues throughout the entire care journey. In this role, you will help uphold the highest professional standards, strengthen the nursing voice, and ensure our wards remain compliant, compassionate, and continuously improving. Through inclusive leadership, clinical excellence, and a commitment to learning, you will help shape an exceptional environment where both patients and staff thrive.

How you’ll help us make health happen

• Provide strong, senior clinical leadership across the medical ward and AAU, ensuring safe staffing, professional standards, and visible management presence.
• Support Team Leaders to deliver high‑quality, patient‑focused care, embedding an evidence‑based approach to clinical practice.
• Lead and monitor quality improvement initiatives, ensuring audits, documentation standards, and regulatory compliance are consistently met.
• Manage and investigate clinical incidents and complaints, embedding learning and driving service improvements across the unit.
• Promote an inclusive and positive culture, acting as a role model and supporting staff through coaching, performance management, and development.
• Work closely with the Modern Matron on workforce planning, safe staffing, resource management and financial oversight.
• Build strong collaborative relationships with Consultants, the MDT, and Clinical Education teams to enhance clinical effectiveness and skills development.
• Ensure safeguarding, infection control, health & safety, and all governance processes are followed and upheld at all times.
• Deputise for the Modern Matron where required, supporting operational delivery and strategic initiatives across the service.

Key Skills / Qualifications

Essential

• Registered Nurse with valid NMC registration.
• Teaching/assessing qualification.
• Significant clinical and management experience within an acute hospital setting.
• Experience leading change, embedding clinical improvements, and supporting service transformation.  
• Experience in clinical audits, complaints management, and developing best‑practice protocols.  
• Strong knowledge of NMC standards, CQC requirements, governance, safeguarding, and risk management.  
• Excellent communication, influencing, analytical and organisational skills; confident with Microsoft Office.  

Desirable

• Management qualification (or working towards).
• Experience in research and development.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• Pension scheme with employer contributions.

• Life assurance cover from day one.

• 24/7 Anytime HealthLine with access to nurses and GP advice.

• Healthy Minds Employee Assistance Programme (EAP), including counselling support.

• Free annual flu vaccination.

• Gym and fitness discounts through MyGymDiscounts.

• Retail and lifestyle discounts through VivaBenefits.

• Early access to earned wages and financial wellbeing support.

• 3 days paid volunteering leave each year.

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do.

We encourage all our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

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