JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Executive, Transport (Helpdesk, Coordinator, Tracker & SPOC)

 Job type                      Full time

Reporting Manager      Assistant Manager, Transport

No of staff manned      Nil

JOB PROFILE (E - Essential)

a)    Qualification (E):         Degree / Diploma

b)    Industry Type:             Hotel, IT, Travel, FM Services, Fresher

c)     Overall Experience:     0 – 2 years

d)    Industry Experience:   0 – 1 years

e)    Technical Skills (E):     MS Office & Mail communication

f)      Generic Skills (E):        Communication, Interpersonal

g)    Behaviors:                    Achievement level, Team work, Learning attitude & Positive thinking

JOB AIM

To provide transport office duties in ensuring an efficient & appropriately controlled transport services as par Accenture policies and processes.

RESPONSIBILITIES

Helpdesk Responsibilities:

a)    To maintain 24/7 transport helpdesk to receive & resolve transportation queries.

b)    Receive and log for transport services - record complete details of the service requests/complaints from employees.

c)     Maintain accurate information of movements of all transport vehicles.

d)    Maintain a daily pickup and drop list of staff.

e)    Maintain and accurate and readily available list of important transport related telephone numbers.

f)      Prepare daily/weekly reports as required on transport requests and vehicular movements.

g)    Contribute to monthly management report.

h)    Adhere to Accenture. SLA & KPI as agreed.

Coordinator Responsibilities:

a)    To provide administrative/operational support to the Transport Team at Client’s Facility.

b)    To ensure timely and arrivals & departures

c)     Responsible to the Shift In charge to oversee the Transport operations during the Shift.

d)    Display drop-off lists on the notice boards.

e)    Check attendance of vehicles, drivers, and vendor supervisor.

f)      Prepare the vehicle arrival report and collect pick up slips from transport vendors.

g)    Allocate pick up/drop lists to vendors supervisors.

h)    Carry out routine Vehicle inspections as per approved check list.

i)      Collect and verify log sheets from individual vendors & Vehicle Tracking.

j)      Be accessible for escalation of all Transport related issues during the shift.

k)     Communicate to the next shift through the shift log book all incidents issues and pending problems of the shift and handover formally to the next Shift Supervisor

l)      Reporting - Prepare daily / weekly reports as required on Transport matters.

Tracker Responsibilities:

a)    Tracking each and every vehicle point wise and shift wise.

b)    Timely updation of status on the tracking tool.

c)     Co ordinate with vendor trackers.

d)    Maintain the daily pickup and drop list of employees

e)    Maintain an accurate and readily available list telephone numbers of vehicles and the vendors

f)      Check Adhoc Pickup and drop request.

g)    Reports – Prepare daily / weekly reports on the tracking.

h)    Reports – Prepare reports on no show employees

i)      Reports – Prepare reports on numbers of picked up and drop per day.

j)      Information flow to the Helpdesk and coordinator of vehicles and employee

k)     Maintaining handing over and taking over document.

l)      Ensuring the vehicle arrives on time to the premises.

Router responsibilities:

a)    As directed continually review transport routes to ensure cost effective and efficient transport services are provided to the client

b)    Ensure that route allocation are kept current and that they achieve maximum value for money to the client

c)     Ensure that the fleet allocation achieves effective and efficient client service

d)    Maintain up-to-date and accurate information is supplied to staff

e)    Receive and implement changes in routes

f)      To prepare and forward the roster timeline and defaulters report including the mid-week changes received per day

g)    Timely response to all ad hoc requests.

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

Location:

Scheduled Weekly Hours:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.