Role: Trainee Dispensing Assistant / Dispensing Assistant

Location: Leeds (LS14) Office Based

Salary: £13.00 - £13.65 per hour, DOE (

Contract type: Permanent

Employment type: Full Time

Working hours: 37.5 hours per week, Monday to Friday, 9:00am to 5:00pm

Do you want to start a career with the nation's largest online pharmacy while gaining a nationally recognised pharmacy qualification?

We're a market leader in digital healthcare with over 25 years' experience, supporting more than 1.8 million patients across England with their NHS prescriptions and healthcare services. We are proud to be Great Place to Work Certified and a certified B Corp, recognising our commitment to creating a positive workplace while delivering exceptional patient care. Our people are at the heart of everything we do as we continue our mission to become the world's leading patient-centric digital healthcare provider.

As a Trainee Dispensing Assistant, you'll receive full training while supporting our Clinical Operations team in a busy, fast-paced dispensing environment. You'll learn every stage of the dispensing process, including supporting the end-to-end FP10 prescription journey, working alongside experienced pharmacy professionals and developing the skills needed for a long-term career in pharmacy.

As part of your development, we'll support you in achieving your NVQ Level 2 Dispensing Assistant qualification, giving you the opportunity to build a rewarding career within one of the UK's leading healthcare organisations.

Why you'll love working with us

We believe great people deserve great support. That's why we offer a benefits package designed to look after your health, finances, career and life outside work.

Financial security & rewards

• Competitive contributory pension
• Occupational sick pay
• Long-service awards and refer-a-friend bonuses
• Cycle to Work and Green Car schemes (subject to eligibility)

Family-friendly

• Enhanced maternity and paternity pay
• Flexible working opportunities

Health & wellbeing

• Private healthcare insurance at discounted rates (Aviva)
• Employee Assistance Programme
• Mental health support
• Access to discounted gym memberships via Blue Light Card
• Regular wellbeing initiatives

Career growth

• Fully funded NVQ Level 2 Dispensing Assistant qualification
• Structured training and ongoing development
• Excellent opportunities for career progression within Pharmacy2U

Time off & flexibility

• 25 days' annual leave, increasing with service
• Buy and sell holiday scheme

Everyday perks & exclusive discounts

• Blue Light Card
• Employee discounts platform
• Exclusive discounts at The Springs, Leeds
• 25% off health & beauty purchases
• 25% off Pharmacy2U Private Online Doctor services

Culture & community

• Regular social events throughout the year

What you'll be doing

• Learn and support the end-to-end FP10 prescription journey, from receipt through to dispensing and claiming.
• Assist with the safe and accurate dispensing of prescriptions.
• Support the Clinical team with day-to-day operational activities.
• Follow Pharmacy2U dispensing procedures and quality standards.
• Ensure prescriptions are processed accurately and within agreed timescales.
• Take ownership of prescription labelling and accuracy.
• Work closely with Pharmacists, Customer Services, Purchasing and Operations teams.
• Meet individual and team productivity targets.
• Maintain compliance with legal, ethical and professional pharmacy standards.
• Contribute to a positive, collaborative team environment while always putting patients first.

Who are we looking for?

This is a fantastic opportunity for someone looking to start or build a career in pharmacy. No previous dispensing qualification is required, as we'll provide the training and support needed to gain your NVQ Level 2.

We're looking for someone who has:

• GCSE Maths and English (or equivalent).
• Strong attention to detail and excellent accuracy.
• Good IT skills, including confidence using Microsoft Excel.
• Excellent communication skills, both written and verbal.
• The ability to organise and prioritise workload in a fast-paced environment.
• A proactive attitude with a genuine willingness to learn.
• Experience working in a busy or target-driven environment would be advantageous.
• A strong team ethic while also being confident working independently.
• A patient-first approach and a commitment to delivering excellent service.

What happens next?

Please click Apply, and if we think you're a great match, we'll be in touch to arrange an interview.

Applicants must have the right to work in the UK.

All successful applicants will be required to complete a DBS check.

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