Job Summary: 

As a Transportation Coordinator, you are responsible for but not limited to handling the day-to-day execution of the transportation department. A coordinator works with internal (DC, Home Office, Store Operations, and Field Leadership) and external (carriers, 3PLs) partners to monitor shipments and expedite the efficient movement of TJX merchandise. Creating a timely flow into our stores while working to maintain the optimal performance value. Ensuring timely service of deliveries, while upholding operational standards. Supporting and escalating any high-level challenges to their Transportation Supervisor/Manager.  

Major Areas of Responsibility: 

• Support execution of outbound trailer movement (crossdock and store deliveries), ensuring accurate shipping plans and schedules, including transportation optimization, and return logistics  

• Consistently deliver operational performance against established KPIs and follow up with carriers on exception.  Execute plans to follow up on performance 

• Monitor trailers in-transit and escalate late arrivals 

• Execute against Peak Season plans/strategies to support the challenging needs of the business  

• Support Transportation Manager/Supervisor in yard staffing, scheduling, and usage as well as in supporting the building with all inbound and outbound transportation responsibilities 

• Interact with Field Leadership, Store Operations, Loss Prevention, and Transportation providers to ensure overall execution of TJX service/standards 

• Plan and communicate the truck capacity requirements and ensure an adequate supply of truck power and trailers 

• Ensure outbound movements are executed in a timely manner to hit on-time delivery metrics 

• Partner with Shipping teams to ensure proper loading and damage practices are followed 

• Provides guidance and/or training to other peer Transportation Coordinators when applicable 

• Audits and update Yard Management System for carrier/trailer accuracy  

• Build in-depth working knowledge of the Transportation Management Systems so that you can design, test, and implement new configuration and parameters that drive efficiencies 

• Gather and maintain TJX Transportation and Logistics Store Delivery and Cross Dock master data 

• Support outbound transportation projects and initiatives as assigned or directed 

• Create and follow Standard Operating Process (SOP) guides for Outbound activities 

• Support other TJX functions/partners as applicable 

• Provide direction for miscellaneous outbound shipments, ie. RTVs, Misroutes, Fed Ex, etc. 

• Performs other duties as required or directed 

The measure and size of this job’s financial responsibility 

Responsible for store delivery movement of up to $55 million annually in transportation spend. Servicing 50 to 170 stores and/or cross docks depending on size of DC. 

Describe the kinds of decisions made by the incumbent  

• Decisions to add or cancel outbound trailer movements (financial and inventory impact) 

• Ensure correct store I’ll configuration and equipment type (as applicable)  

• Mange correct trailer pool ratio to match sessional shipping volumes  

• Influence DC Business partners to ensure trailers are cubed to optimizes transportation spend  

Job Knowledge: 

Minimum formal education 

• High School diploma or GED 

• Associates degree or 2 years of relatable experience preferred  

Minimum job skills required to perform this job  

• Continual Process Improvement focused  

• Supply Chain / Logistics / Distribution experience 

• Customer Service focused mindset  

• Analytical and problem-solving mindset 

• Ability to influence without authority 

• Desire to grow within role and company  

• Proactive and Effective communication 

• Operational & carrier performance management  

• Exceptional Microsoft Suite proficiency (Word, Excel, PowerPoint) 

• Working knowledge of transportation management systems and software 

Minimum experience required to perform this job. 

1-2 years of experience in an operations / transportation role, with demonstrated leadership experiences 

List specific jobs which could prepare an individual for this job. 

• Logistics Specialist 

• Shipping / Receiving clericals  

• Transportation Planner 

• Outbound Planning Analyst  

• Merchandise controller  

• Transportation Account Manager  

• Dispatcher  

• Loss Prevention specialist  

• Customer Service specialist  

• Backroom Coordinator / Store Associate