À propos de ce poste Technical Writer chez Sprymethods
Who We're Looking For (Position Overview)
What Your Day-To-Day Looks Like (Position Responsibilities)
What You Need to Succeed (Minimum Requirements)
- Active Public Trust or ability to obtain and maintain a U.S. Government Public Trust.
- U.S. Citizenship or lawful permanent residency (Green Card) in accordance with customer requirements.
- Bachelor’s degree in English, Technical Writing, Communications, Journalism, Information Technology, or a related field; equivalent experience may be substituted for a degree.
- Minimum of three (3) years of experience in technical writing, documentation, or communications within an IT services, government contracting, or operational environment.
- Experience developing and maintaining technical documentation, including SOPs, process guides, training materials, knowledge base articles, and program reports.
- Experience writing, editing, and managing customer-facing reports, executive briefings, and contract deliverables.
- Exceptional written and verbal communication skills with strong attention to detail and accuracy.
- Proficiency with Microsoft Office Suite, including Word, PowerPoint, Excel, and Outlook.
- Ability to manage multiple priorities and deadlines in a fast-paced environment.
- Experience collaborating with technical and non-technical stakeholders to gather, analyze, and document information.
- Strong editing, proofreading, and document quality assurance skills.
- Ability to obtain and maintain any required customer security clearance.
Ideally, You Also Have (Preferred Qualifications)
- Active Secret clearance or higher.
- Technical writing certification (CPTC) or professional association membership (STC).
- Experience with documentation and content management tools such as SharePoint, Confluence, MadCap Flare, or Adobe FrameMaker.
- Familiarity with ITIL principles and IT service management environments.
- Knowledge of Section 508 accessibility requirements and federal documentation standards.
- Experience creating process flows, diagrams, and visually engaging documentation using tools such as Visio or Adobe products.
- Experience supporting government proposal development, editing, and compliance reviews.
- Familiarity with Agile methodologies and PMO documentation practices.
- Ability to incorporate metrics, dashboards, and data visualizations into reports and executive briefings.
- Knowledge of document version control and configuration management best practices.