In this role, you will drive the effective delivery of ABB’s Service portfolio, ensuring alignment with safety standards and ABB processes to exceed customer expectations. Provide expert technical support, act as a subject matter specialist, and resolve complex issues within your field. Proactively engage with customers and ABB sales teams to understand needs, build trust, and identify opportunities to grow the Service business. Based remotely, this role includes regular travel across UK offices and to customer sites, both onshore and offshore. Full training to be provided during inducting period at our Aberdeen location.

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

What’s in it for you?

We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day. 

Your Role and Responsibilities

In this role, you’ll help run what runs the world, by taking on meaningful work that drives real impact.

- Work model: home-based from the UK {#LI-remote} with travel both on and offshore

• System Development & Maintenance: Update and maintain ABB control system hardware/software, including design specs, test procedures, and scopes of work.

• Testing & Integration: Lead assurance, integration, and testing of system modules, ensuring smooth delivery and performance.

• Product & Customer Support: Deliver system updates and new products while collaborating with stakeholders; provide on-call support and site visits as needed.

• Bid & Proposal Support: Assist in quotation preparation and identify potential sales leads through customer interactions.

• Technical Advisory: Advise clients on maintenance, site planning, operational methods, control strategies, and cybersecurity.

• Lifecycle & Spare Parts Management: Oversee system modifications, spare parts planning, and ad-hoc work-scope coordination.

• Reporting & Communication: Compile site visit reports, ensure follow-up, and maintain effective communication with internal teams and clients.

• Challenges & Improvements: Balance shifting priorities, manage customer expectations, drive continuous improvement, and ensure access to resources when needed

Qualifications for the Role

• Strong safety and integrity mindset

• Solid application background with knowledge of PLCs, SCADA, HMIs, industrial networks, and cybersecurity

• Willingness to learn, innovate, and work independently

• Strong written and verbal communication skills

• Self-motivated with good planning and follow-through

• Flexible and willing to travel to customer sites

• Hands-on/practical experience - desirable

• Offshore certification - desirable

• Familiarity with ABB 800xA systems - desirable

• Cybersecurity and functional safety awareness - desirable

• Understanding of process control and loop performance - desirable

Benefits

ABB offers a full range of benefits to help you thrive at work and beyond.

• Competitive salary

• 25 days annual  leave plus bank holidays

• Competitive contributory pension scheme

• Life assurance

• Flexible benefits scheme (Includes options to buy/sell holidays, health checks, dental, eye care, gym memberships, cycle to work, gadget discounts and more)

• Internal mobility opportunities, mentorships & access to projects globally

• Employee Assistance Programme

• Generous employee referral scheme

• Private medical cover

• Paid overtime

• Generous bonus scheme

For the 5th consecutive year ABB UK has been recognised as a Top Employer in UK. Being certified as a Top Employer showcases an organisation’s dedication to a better world of work and exhibits this through excellent HR policies and people practices.

More about us

The Energy Industries Division serves a wide range of industrial sectors, including hydrocarbons, chemicals, pharmaceuticals, power generation and water. With its integrated solutions that automate, digitalize and electrify operations, the Division is committed to supporting traditional industries in their efforts to decarbonize. The Division also supports the development, integration and scaling up of new and renewable energy models. The Division’s goal is to help customers adapt and succeed in the rapidly changing global energy transition. Harnessing data, machine learning and artificial intelligence (AI), the Division brings over 50 years of domain expertise delivering solutions designed to improve energy, process and production efficiency, as well as reduce risk, operational cost and capital cost, while minimizing waste for customers, from project start-up and throughout the entire plant lifecycle.

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World.  

#RunwithABB 

#ABBCareers