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Job Description

Supply Chain Manager, (Amgen External Planning)

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What you will do

​ We are seeking a highly motivated and experienced Supply Chain Manager to join the Amgen External Planning (AXP) organization. Reporting to the Senior Manager Supply Chain, this role will lead a supply chain execution team based in Hyderabad, India supporting global AXP operations across the US, Europe, and JAPAC regions.

The Supply Chain Manager will oversee end-to-end operational activities including SAP transaction execution, logistics coordination, master data governance, shipment execution, inventory reconciliation, and support operational data analytics. This role plays a critical part in enabling supply continuity, operational excellence, while ensuring reliability across the global AXP network.

The ideal candidate combines strong supply chain operational expertise with leadership capabilities, digital mindset, analytical thinking, and the ability to drive continuous improvement within a complex global matrix organization.

Responsibilities include:

The Supply Chain Manager will carry the following activities per established business processes and procedures. These tasks may vary according to the assigned portfolio:

Supply Chain Execution:

• Lead and develop a high-performing team supporting execution of global AXP operations.
• Oversee daily SAP and RapidResponse transactions supporting Procure-to-Pay (P2P) and Order-to-Delivery (O2D) processes.
• Manage transactions including Process Orders, Purchase Orders, Goods Receipts, Delivery Note, Post Goods Issue, inventory transactions, and related execution activities.
• Ensure all system transactions are completed accurately, compliantly, and within required timelines.
• Own and manage non-routine transactions including inventory adjustments, scrap processing, and reconciliation activities.
• Establish a sustainable handshake process between execution and operation teams to ensure proper system and information flow.
• Establish a continuous improvement process for planning SOP's, Guiding Documents, and training materials to drive performance and efficiency.

Master Data Governance:

• Coordinate and oversee end-to-end master data setup and maintenance activities across all product stages from DS to FDP, including BOMs, raw materials, and planning parameters.
• Drive new product financial and product flow assessment and coordinate new V Plant setup.
• Ensure end-to-end master data integrity, governance, and alignment across SAP and RapidResponse.
• Serve as functional SME to troubleshoot and investigate system and master data related issues.
• Partner to develop governance processes, audit mechanisms, and metrics to improve master data quality and setup turnaround time.

Logistics:

• Manage global shipment booking, tracking, and logistics coordination for commercial, clinical, and sample shipments
• Coordinate new lane setup activities and develop new shipment processes for continuous improvement  
• Partner with Thermal Engineer to select or qualify new shippers for GMP product shipments
• Partner with Global Distribution team to investigate and resolve shipment related issues
• Support warehouse onboarding, qualification, and external inventory management activities
• Monitor logistics KPIs and support transportation risk mitigation activities
• Drive cost savings initiatives and ensure operating within budget

Data Analysis & Operational Insights:

• Analyze supply chain, planning, inventory, and logistics data to identify trends, risks, and opportunities.
• Monitor lead-time variability, supply reliability, and inventory reconciliation activities.
• Partner in the development of dashboards, KPIs, and operational metrics to support decision-making.
• Unify planning standards across AXP network to reduce variabilities.
• Provide execution-level operational insights to support supply planning and business continuity decisions.

Leadership & Collaboration:

• Lead, coach, and develop a diverse execution team while fostering a culture of accountability, collaboration, and continuous improvement.
• Support talent development, capability building, succession planning, and employee engagement initiatives.
• Collaborate effectively with stakeholders across different functions. 
• Support strategic initiatives, digital transformation efforts, and automation opportunities across the AXP organization.
• Operate effectively across multiple global time zones and matrix organizations. 

Autonomy:

• Works under minimal direction on department strategy, operational and project objectives.
• Manage multiple assignments and processes simultaneously determining approach to initiatives, projects, or issue resolution.
• Identify solutions for complex problems and advise leadership on options and risks related to specific program or project objectives.
• Develop solutions that are robust, practical, and in line with functional objectives.
• Establishes strong relationships to identify needs, requirements, and opportunities.
• Extends capabilities by working closely with senior staff/experts within and outside the internal organization.

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The Supply Chain professional we seek is enthusiastic about driving meaningful change and with the following qualifications:

Basic Qualifications:

Masters in business, Engineering and/or Supply Chain and 7 years of experience in Supply Chain or Manufacturing

OR

Bachelor’s in business, Engineering and/or Supply Chain and 8 years’ experience in Supply Chain or Manufacturing

Preferred Qualifications: 

• Established expertise and knowledge of Pharmaceutical/Biotech Supply Chain and GMP processes.
• Experience in SAP and/or RapidResponse ERP environments.
• Strong end-to-end supply chain experience and critical thinking skills.

• Demonstrated ability to form relationships, collaborate and influence across a multifunctional matrix organization.

• Ability to effect change and build consensus with groups of individuals.
• Ability and willingness to understand and represent the total-enterprise perspective.
• Proven ability to lead multiple projects and to be accountable for individual results.
• Digital mindset and interest in growing capabilities within our organization.
• Experience in regulated manufacturing environment or supply chain setting.
• Demonstrated experience in a continuous improvement role utilizing tools, methodologies, and change management (i.e. Lean, Six Sigma).
• Demonstrated ability to effectively engage diverse, global stakeholder groups and manage projects with multiple, cross-functional deliverables.
• Demonstrated strong analytical skills, business acumen, and risk management.