The Role… 

At Soho House, a Supervisor plays an essential role in delivering exceptional dining experiences for our members and guests. Working closely with the Restaurant Manager and Front of House team, you will oversee service operations on the floor, ensure staff are well-guided and professional, and maintain the high standards that reflect the identity of the club. 

Your main responsibility is to ensure that members have an enjoyable experience. You will deliver excellent service from initial greeting, taking orders, making recommendations and creating a wide variety of beverages, strong barista skills, as well as inspiring team leadership and training.

What's in it for you?

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• Soho Friends Membership
• 50% Team discount on Food & Drink, 7 days a week
• Staff Room Rates
• Health Cash Plan (option to up to 2 additional dependents)
• Dental Plan (option to add up to 2 additional dependents)
• Birthday Day Off after 1 years' continuous service
• Up to 50% Staff Discount on Cowshed & Soho Home
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career

Key duties…

• Leading shifts and acting as the first point of contact for the team during service.
• Delivering consistently high coffee standards and ensuring drink quality.
• Training and coaching baristas to improve consistency, speed and confidence.
• Supporting the onboarding and development of new team members.
• Maintaining cleanliness, organisation and presentation throughout the café.
• Monitoring stock, equipment and daily operational standards.
• Proactively resolving member concerns and ensuring excellent face-to-face service.
• Supporting the Manager with operational priorities and communicating issues effectively.

What we are looking for...

• 2–3 years in a similar high-end dining environment, with experience in a supervisory position 
• Excellent food and beverage knowledge. 
• Strong interpersonal and leadership skills with a hands-on approach 
• Confident, polished, and professional demeanour 
• Exceptional communication and organisational skills 
• Familiarity with POS systems