À propos de ce poste Sr. Technical Service Specialist chez Abbott
Abbott · Sur site · Thailand - Bangkok
JOB DESCRIPTION:
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:
Career development with an international company where you can grow the career you dream of.
A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
This position works out of our Abbott Thailand location in the Abbott Core Diagnostic. As the Senior Technical Service Specialist.
Our diagnostic solutions are used in hospitals, laboratories and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.
What You’ll Work On
Provide backup first line service to Abbott Ambassadors (Service interventions requiring less than 4 hours labor time)
Schedule and perform planned maintenance activities.
Assist with instrument installations.
Success in this role is measured by service key performance indications level achievement, customer satisfaction score (NPS) and economical profitability and growth per district.
Work in a safe and environmentally responsible manner
Required Qualifications
Bachelor’s degree or equivalent qualification or experience required. Bachelors / Engineering degree in medical / electrical / mechanical or medical technology are preferred.
Preferred Qualifications
Proven track record in a similar position supported by management and customer references preferred or Graduate entry program.
Successful engagement with customers, specifically lab staff.
Technical expert for product line responsibility
Strong communication skills
Ability to identify and drive resolution of issues.
Strong experience in use of analytical tools and software
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at abbott.com, on LinkedIn at https://www.linkedin.com/company/abbott-/, and on Facebook at https://www.facebook.com/AbbottCareers.
The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.
JOB FAMILY:
Field Services
DIVISION:
CRLB Core Lab
LOCATION:
Thailand > Bangkok : Q-House Lumpini Building
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes, 75 % of the Time
MEDICAL SURVEILLANCE:
Yes
SIGNIFICANT WORK ACTIVITIES:
Driving a personal auto or company car or truck, or a powered piece of material handling equipment
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