Schedule:

Sunday – Thursday
8:00 AM – 4:30 PM
(Schedule may vary based on business needs)
 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Duties may include, but are not limited to, transportation, logistics, and backhaul functions.
 

Transportation

• Answer incoming calls to resolve driver, sales representative, and customer issues; communicate route updates to drivers

• Utilize systems (MS Excel, Omnitracs, Tandem, Kronos, etc.) to create, update, and distribute reports supporting transportation operations

• Maintain and track transportation metrics (attendance, DVIRs, backhaul spreadsheets, delivery window dispatch, trailer temp logs, route updates, etc.)

• Complete damages and shorts process, including vendor/driver communication and documentation

• Support training and development of junior clerical teammates

• Perform other duties as assigned
   

Backhaul and Logistics

• Communicate key updates to support backhaul and transportation operations (arrival times, scheduling, service updates, delivery issues, etc.)

• Coordinate pickup appointments for backhaul orders and vendors

• Optimize routing and scheduling to minimize cost while maintaining compliance

• Complete all necessary paperwork and ensure accurate communication of logistics information

• Research new backhaul opportunities to improve efficiency

• Perform other duties as assigned
   

SUPERVISION

• N/A

RELATIONSHIPS
 

Internal: Operations, transportation, warehouse personnel, drivers
External: Vendors
 

WORK ENVIRONMENT

Work is performed in an office environment with occasional exposure to warehouse conditions, including cooler/freezer areas with temperatures as low as -5°F.
 

MINIMUM QUALIFICATIONS

Experience

• Minimum three (3) years of warehouse administrative or clerical experience

• Prior logistics, transportation, and/or warehouse experience required

Knowledge / Skills / Abilities

• Strong written and verbal communication skills

• Excellent customer service and telephone skills

• Ability to manage multiple tasks in a fast-paced environment

• Strong math, analytical, and organizational skills with attention to detail

• Intermediate computer proficiency (Word, Excel, Access, Outlook)

• Ability to independently solve problems of moderate scope

• Strong teamwork skills
   

Education

• High school diploma or GED/equivalent required
   

PREFERRED QUALIFICATIONS

• Knowledge of DOT Hours of Service regulations

• Familiarity with geographic delivery area
   

Systems Experience Preferred

Omnitracs, Tandem, Kronos, XATA, Manhattan, PowerDock, Airclic
 

PHYSICAL QUALIFICATIONS

(Kept as-is but cleaned formatting for HR/ADA compliance)

• Standing: Occasionally

• Walking: Occasionally

• Sitting: Frequently
   

Lifting / Carrying:

• 1–50 lbs: Occasionally

• 51+ lbs: Not required
   

Other Activities:

• Push/Pull: Occasionally

• Climb/Balance: Occasionally

• Stoop/Squat/Kneel/Bend: Occasionally

• Reach Above Shoulder: Frequently

• Grasp/Manipulate Objects: Frequently

• Manual Dexterity (typing, office equipment): Frequently
  
   

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law.
The expected base rate for this role is between $28.00 and $30.00 per hour.

This role will also receive:

• Overtime compensation
   

Benefits:
Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.
To review available benefits, please visit:
https://www.usfoods.com/careers/benefits.html