Do work that matters.  

At AlertMedia, we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform.  

Our core values drive us in our important mission of keeping people safe & informed: 

• We’re humans not robots 
• Customers always come first 
• We work better together 
• Simplicity is our strength 
• Our reputation is priceless 
• Hard work pays off 

As one of the fastest growing software companies in the nation, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand. We’re also an AI-forward company, and we expect everyone on our team to use modern AI tools such as Claude, ChatGPT, and others, to work smarter, move faster, and optimize processes. 

Who you are: 

We're looking for a detail-oriented, creative Social Media Contractor (20 hours per week) to support the day-to-day execution of AlertMedia's organic social media program. This role contributes to content creation, publishing, calendar management, community engagement, and operational support across brand social channels. 

You'll report to and partner closely with the Social Media Manager, who owns organic social strategy, channel direction, executive thought leadership, campaign planning, performance optimization, and long-term growth initiatives. Your role is to execute high-quality social content, keep operations running smoothly, and proactively identify opportunities that strengthen our social presence. 

This is an ideal role for someone who enjoys creating content, staying on top of social trends, working across multiple channels, and bringing organization and creativity to every project. 

What you get to every day:    

Content Creation & Design 

• Create social-first graphics and visual assets in Canva for LinkedIn, Instagram, Facebook, TikTok, YouTube, and other priority channels 
• Repurpose blogs, webinars, reports, customer stories, podcasts, newsletters, and other marketing assets into engaging social content 
• Write first drafts of captions and adapt content for each platform following established brand guidelines 
• Edit short-form videos using Canva, Pictory AI, or similar tools 
• Produce recurring timely news and event content 
• Support evergreen content series 

Publishing & Social Operations 

• Build, schedule, and publish content across LinkedIn, Instagram, Facebook, X, YouTube, TikTok, and other priority platforms 
• Format content natively for each platform 
• QA copy, links, UTMs, hashtags, mentions, accessibility, and creative assets before publishing 
• Maintain the social media calendar and keep it updated as priorities shift 
• Maintain Linktree and other supporting social properties 
• Organize creative assets, templates, and content libraries 
• Pull social performance metrics across platforms 
• Prepare reports and summaries for review 

Community Management 

• Monitor comments, direct messages, and notifications across brand channels 
• Respond using approved messaging guidelines 
• Escalate customer issues or sensitive conversations when appropriate 
• Maintain inbox hygiene and support timely community engagement 
• Identify relevant online discussions and communities for potential engagement opportunities 
• Research audience questions, activity, and high-interest topics 

What you bring to the role:    

• Strong understanding of channel best practices, especially LinkedIn 
• Experience creating social graphics in Canva 
• Experience editing short-form video content 
• Strong copywriting, copyediting, and proofreading skills 
• Experience using social publishing platforms (Sprout Social preferred) 
• Excellent attention to detail and organization 
• Strong communication and collaboration skills 
• A proactive mindset with a willingness to bring new ideas to the team 

Hourly: $25 per hour 

Hours: 20 hours per week 

Location: This is an in-office, hybrid position (2 days a week) in our downtown Austin, Texas HQ.  

Sponsorship: AlertMedia does not sponsor employment visas. Candidates must have existing authorization to work in the U.S. without the need for sponsorship now or in the future. 

Why you’ll love working at AlertMedia:    

At AlertMedia, you won’t just build your career — you’ll be part of something meaningful, surrounded by people who genuinely care about the work and each other.  

• Competitive Hourly Rate  
• A Best Places to Work company 10 years in a row and numerous other awards   
• You'll do meaningful work—while growing your career in a fast-moving, global company with an award-winning culture  

About AlertMedia:    

We are the leading risk intelligence and response platform — trusted by the largest companies in the world to protect their people and assets when it matters most.  We are a high-growth, PE-backed SaaS company with more than 4,000 clients scaling rapidly across the globe.  Our technology is unmatched with a unified platform, a 7+year history of AI innovation, a customer NPS of 70+, and a culture that sets us even further apart from our competition. 

We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.   

This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com.    

Come join us in our mission to save lives and minimize loss through effective communication.    

By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy – https://www.alertmedia.com/legal/privacy-policy/