- Allocate manpower effectively to meet project and operational needs.
- Prioritize, coordinate, and reschedule tasks in response to changing deadlines.
- Provide daily technical guidance and support to technicians, ensuring high standards of workmanship.
- Supervise service teams in the installation, maintenance, and repair of air-conditioning systems.
- Review and inspect work carried out by technicians to ensure quality and accuracy before and after completion.
- Execute and activate backup support during emergencies or breakdowns after office hours.
- Attend site surveys, tender briefings, and meetings with owners or main contractors.
- Collaborate closely with cross-departments to ensure timely customer order fulfillment and smooth service operations.
- Monitor efficiency of the current team and implement improvements to enhance performance and service quality.
- Provide technical advice and coordination support for service-related issues and customer breakdown cases.
- Ensure all works comply with company standards, procedures, safety, and health policies.