• Provide support and guidance to the sales team in all aspects of sales operations, including quoting, proposal creation, order management, and contract administration.
• Manage and maintain CRM system data, ensuring accuracy and completeness.
• Analyze sales data and metrics to identify trends, opportunities, and areas for improvement.
• Collaborate with cross-functional teams, including finance, marketing, and operations, to ensure alignment and efficiency in sales processes.
• Develop and implement sales policies, procedures, and guidelines to improve sales productivity and effectiveness.
• Create and deliver sales performance reports and dashboards to provide insights and support decision-making.
• Assist in developing and managing sales incentive programs to motivate and reward the sales team.
• Support the sales team in lead generation and qualification activities.
• Provide training and onboarding to new sales team members on sales processes and systems.
• Stay updated on industry trends and best practices in sales operations and recommend improvements accordingly.

Requirements

• Bachelor's degree in Business Administration, Marketing, Engineer or a related field.
• Minimum of 5 years of experience in sales operations or a related field.
• Strong analytical and problem-solving skills with the ability to work with large sets of data.
• Proficiency in CRM systems and sales reporting tools.
• Strong attention to detail and excellent organizational skills.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Experience in the technology industry is preferred.