About Coalfire
Coalfire is on a mission to make the world a safer place by solving our clients’ hardest cybersecurity challenges. We work at the cutting edge of technology to advise, assess, automate, and ultimately help companies navigate the ever-changing cybersecurity landscape. We are headquartered in Chicago, Illinois with offices across the U.S. and U.K., and we support clients around the world.
But that’s not who we are – that’s just what we do.
We are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference.
Position Summary
The Advisory senior project manager is a full-time position responsible for end-to-end project life cycle management. The Senior Project Manager will be working directly with the Cloud, Compliance Advisory, and Cloud Maintenance & Operations delivery teams. The Senior Project Manager will collaborate with these teams to successfully deliver projects within the defined scope, on time, and on budget. The Senior Project Manager works with all stakeholders in building client relationships and managing escalated issues appropriately. The Senior Project Manager is expected to work independently with little supervision over their daily activities.
What You'll Do
Owns the full lifecycle of projects: successful project delivery will include full implementation from initiation to deployment for multiple initiatives simultaneously.
Serves as the main point of contact for the customer and the Coalfire team throughout the project.
Prepares project plans for all phases of the project with appropriate level of detail.
Works with Resource Deployment Managers to secure resources to achieve project objectives in planned schedule.
Collaborates alongside the core consultant to manage the day-to-day activities and resources on project engagements; there is a shared responsibility with the core consultant for project scope, budget, timelines, and change management.
Understands how to seamlessly align technology, operations, and business needs while successfully utilizing best-practice project management principles, methods, and techniques.
Manages project expectations and risks while tracking deliverables with project team members and stakeholders.
Will monitor, track and control open action items, issues, conflicts, and dependencies.
Escalates issues when necessary and follows escalation through to resolution.
Provides internal status reporting regarding project milestones, deliverables, dependencies, risks/issues, actions, and overall summary information.
Develops and delivers progress reports, requirements documentation, and presentations to various audiences (i.e.- project team, sponsors, and key stakeholders) plus any other reporting needs as requested.
Attends, prepares for, and leads any meetings as needed: client facing and internal weekly status meetings, steering committee/executive status meetings, daily standups, cloud advisory board meetings, and any other meetings as needed.
Works with a team of matrixed employees to deliver top-tier customer service.
Ensures that projects and programs are proceeding according to established quality standards.
Effectively applies Coalfire methodology and enforces project standards. Provides feedback on process changes and improvements.
Drives accountability across the internal and external project team.
Manages multiple initiatives simultaneously and be able to delegate tasks as needed.
Performs other duties as assigned and maintains company defined billable utilization targets.
Remote position; travel for client or internal work as needed (up to 20%)
What You'll Bring
7+ Years of client-facing, direct project management experience is required. Internal only project management experience cannot count as a substitute.
5+ Years of experience working with business stakeholders within a cross-functional matrix environment is required.
Proven experience with large clients, complex projects, and executive level interactions required.
Proven excellence with customer service skills is required.
Demonstrated understanding of Project Management methodology: including both waterfall and agile methodologies is required.
Proven excellence with both client-facing and internal communication skills is required.
PMP, CSM, PgMP, or related project management certification
Ability to learn new tools quickly or experience with Smartsheet, Jira, and OpenAir
Leadership skills, the ability to own project success, and proven consistency on meeting deliverables and commitments.
Able to structure and lead cross-functional teams and stakeholders through the full life cycle of projects.
Ability to self-manage in a fast paced and dynamic environment.
Ability to provide fulltime support to the delivery teams based in the United States.
Base level understanding of the FedRAMP, DoD, CMMC, ISO, SOC, or HITRUST compliance frameworks
Bachelor’s degree or associate degree plus equivalent experience in project management, business administration, or a related field of study.
US citizenship (required due to client contractual requirements)
Bonus Points
2+ Years of experience working in a client facing, professional services industry is preferred.
Experience running sprint planning meetings, daily stand ups, and retrospectives is preferred.
Why You’ll Want to Join Us
At Coalfire, you’ll find the support you need to thrive personally and professionally. In many cases, we provide a flexible work model that empowers you to choose when and where you’ll work most effectively – whether you’re at home or an office.
Regardless of location, you’ll experience a company that prioritizes connection and wellbeing and be part of a team where people care about each other and our communities. You’ll have opportunities to join employee resource groups, participate in in-person and virtual events, and more. And you’ll enjoy competitive perks and benefits to support you and your family, like paid parental leave, flexible time off, certification and training reimbursement, digital mental health and wellbeing support membership, and comprehensive insurance options.
At Coalfire, equal opportunity and pay equity is integral to the way we do business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Coalfire is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact our Human Resources team at
[email protected].
