Key Responsibilities: 

• Serves as a trusted day-to-day client partner, fostering strong client relationships, facilitating clear communication, and ensuring client needs and priorities are effectively represented across internal and external teams. 

• Leads project management across account initiatives, overseeing workflows, timelines, deliverables, stakeholder alignment, and cross-functional coordination to ensure timely, high-quality delivery. 

• Builds a strong understanding of the client’s business, competitive landscape, consumer behavior, and digital media ecosystem to support informed recommendations and strategic client discussions. 

• Effectively manages competing priorities and resource needs, identifying risks, removing barriers, and solving challenges to keep projects on track and support client objectives. 

• Develops and quality-assures decks, presentations, and client-facing materials with a strong eye for detail, narrative flow, strategic messaging, and visual polish. 

• Leads meeting preparation efforts, including agenda development, stakeholder alignment, input coordination, and talk track preparation to ensure teams are aligned and equipped for productive client discussions.   

• Maintains and continuously improves account processes, documentation, and project tracking systems to drive efficiency, accountability, team alignment, and operational excellence. 

• Owns day-to-day financial management activities, including media authorization, invoicing, budget tracking, and financial reconciliation. 

• Supports strategic client planning efforts by identifying opportunities, aligning priorities, coordinating cross-functional teams, and helping execute initiatives that advance client goals. 

• Builds strong working relationships across all levels of the organization, fostering collaboration across client and internal teams while proactively keeping stakeholders informed and aligned to support successful outcomes. 

Qualifications: 

• 4.5+ years of account management, client services, or integrated marketing experience with demonstrated success managing client relationships and cross-functional teams. 

• Strong project management, organizational, and execution skills with exceptional attention to detail. 

• Experience in performance media and digital advertising, with an understanding of paid search preferred, and an interest in staying current on industry trends and emerging opportunities. 

• Strong written, verbal, and presentation skills, and the ability to communicate effectively, collaborate across teams, and coordinate client communications and deliverables. 

• Applies critical thinking and a proactive, solution-oriented approach to support decision-making and contribute to positive outcomes for clients and internal teams. 

• Demonstrates curiosity, a strong work ethic, and a high degree of accountability. 

• Proficiency with Microsoft Office Suite and project management platforms, with the ability to maintain organized documentation and workflows across complex client engagements.