YouTrip is the leading and fastest-growing multi-currency payment platform in Asia Pacific. In 2018, we pioneered the region's first multi-currency digital wallet. Now, YouTrip is the #1 multi-currency digital wallet trusted by millions across the region, processing over US$15 billion in total payment value annually. 

Our consumer and business propositions – YouTrip and YouBiz – empower individuals and businesses with inclusive, accessible, and affordable financial solutions. YouTrip has raised over US$110 million to date, including its recent Series B round led by global venture capital firm Lightspeed Venture Partners—underscoring strong investor confidence in its mission to transform digital financial services across the Asia Pacific. 

Recognised as World Economic Forum’s Global Innovator 2025, CNBC’s World’s Top Fintech Companies (2025, 2024), and LinkedIn’s Top Startup (2024, 2023), YouTrip is dedicated to creating the next generation of digital finance services for consumers and businesses.

Valuing an entrepreneurial culture of diversity and inclusion, we are seeking driven individuals to join our fast-growing regional team as we push the boundaries of innovative fintech solutions. 

Requirements

You Will

• Own the full local employee lifecycle - onboarding and offboarding employees, ensuring a smooth, compliant, and welcoming experience as we grow the Thailand team
• Manage sensitive employee situations (e.g. misconduct cases, PIP processes, contract expiry), exercising sound judgment to ensure compliance and minimise legal risk, and escalating complex or high-risk matters to the Chief HR Officer
• Own monthly and annual statutory submissions, including tax-related matters, the Student Loan Fund (กยศ.), Legal Execution Department requirements, and other mandatory filings
• Review payroll prepared by the operations team for local accuracy and compliance, flagging and resolving discrepancies before processing
• Keep local policies and employee information current, ensuring ongoing compliance with Thai regulations (e.g. changes to social security contribution rates), in partnership with the regional People team
• Serve as the first point of contact for local managers and employees on day-to-day people matters, providing guidance and escalating where needed
• Maintain accurate local HR data and produce regular reporting (e.g. headcount, attrition), surfacing insights that help us manage the local team
• Partner the regional Compensation & Benefits team on local benefits and pay matters, ensuring accurate local execution
• Support workplace and office-related matters, including office search, setup, fit-out, and pantry/welfare arrangements
• Support local team engagement and employee experience initiatives (e.g. anniversary recognition, gifts), ensuring alignment with regional culture and activities

You Are

• 3+ years' experience in an HR generalist or HR operations role, ideally in a fast-moving or startup environment
• Solid working knowledge of Thai labour law and statutory requirements - Labour Protection Act, social security, withholding tax/PND, กยศ., Legal Execution Department
• A native Thai speaker with strong working English, comfortable operating across a regional team
• Able to work autonomously as a sole-charge HR practitioner - organised, accountable, and comfortable owning the end-to-end without close supervision
• Comfortable operating in a matrixed structure, taking direction from multiple regional stakeholders and managing competing priorities
• Demonstrates sound judgment in assessing people and compliance risk, and knows when to escalate
• Comfortable using HR data to identify insights and inform action
• Empathetic, discreet, and credible with employees and managers at all levels