What You’ll Do

Edmentum is building its Professional Learning practice into a national function — and we’re looking for the leader to own it end to end.

This is a builder’s role. You’ll step into a growing team and a real foundation, and you’ll decide what this function becomes: the strategy, the content, the delivery model, the measurement, and the commercial structure behind it. Professional Learning sits alongside Customer Success as a peer discipline on our Service team, which means you’ll have both the mandate and the executive visibility to shape how educators across the country experience our products.

If you’ve spent your career building professional learning inside someone else’s strategy, this is the role where you set it.

In this role you will:

• Own a multi-year roadmap for Professional Learning and build the systems, frameworks, and operating model that let it scale nationally.
• Direct the design of professional learning content grounded in adult learning science and the real conditions educators work in — not the ones we wish they worked in.
• Build and lead a national team of Professional Learning Specialists and Managers, plus a certified trainer network, and hold quality consistent across every channel.
• Define what impact means for this function. Partner with CS Operations to build the metrics and dashboards that prove it, and use what they tell you.
• Shape the commercial model — pricing, packaging, and bundling — in partnership with Sales, with real influence over how professional learning is sold and valued.
• Serve as the strategic voice of professional learning across Customer Success, Product, Research, Sales, and Enablement.
• Bring executive audiences along through briefings and communications that make the case for this work in terms the business acts on.

Who You Are

• You have 10+ years building and leading professional learning or customer education programs in education, EdTech, or a related field, with 4+ years leading teams.
• You are an expert in adult learning theory and instructional design, and you know what separates professional learning educators value from professional learning they endure.
• You have built or substantially scaled a function before — the operating model, the staffing plan, the quality bar — not just run one that already existed.
• You are fluent in data. You have defined success metrics, built the reporting behind them, and used the results to change what you were doing.
• You have shaped the commercial side of a services function, or you are ready to — pricing, packaging, and the business case for what learning is worth.
• You are a compelling communicator in front of executives and educators alike, and you build alignment without relying on authority.
• You know the K–12 or higher education landscape well enough to anticipate what districts need before they ask.
• You hold a Bachelor’s degree; an advanced degree in Education, Instructional Design, Organizational Development, or a related field is preferred.

Job Application Deadline: September 30, 2026