À propos de ce poste Senior Director of Network Operation Services chez Masterycharter
Masterycharter · Sur site · Philadelphia, PA
About Mastery:
Founded in 2001, Mastery Schools is a public charter network of 23 K-12 schools in Philadelphia and Camden, serving more than 14,000 students.
At Mastery, we’re on a mission to provide all students with the academic and personal skills they need to succeed after graduation and pursue their dreams. Student achievement is not just a goal for our organization; it's the reason we exist, and every member of our team is dedicated to securing student success. We are also committed to pursuing equity, actively disrupting systemic racism, and addressing the disparities that limit our students' choices.
Our culture is built on respect, service, and the belief that the success of our students, their families, and the communities we serve will help us achieve our mission. We foster a positive, open, and inclusive environment where honesty, humor, and continuous improvement are celebrated.
Join us in creating a model urban school district that serves all students with excellence. Together, we can make a lasting impact.
Position Summary:
The Senior Director of Network Operations Services is a cross-functional senior leader responsible for the design, management, and continuous improvement of Mastery’s enrollment infrastructure and network service operations. This role ensures schools have the resources, systems, and support necessary to meet enrollment goals and deliver an excellent operational experience for students and families.
The Senior Director of Network Operations Services is a cross-functional senior leader responsible for the design, management, and continuous improvement of Mastery’s enrollment infrastructure and network service operations. This role ensures schools have the resources, systems, and support necessary to meet enrollment goals and deliver an excellent operational experience for students and families.
Reporting to the Chief Operating Officer, the Senior Director directly manages the Directors of Enrollment and the Director of Food Services. The role provides leadership for network-wide service functions—including enrollment operations, food services, and vendor-supported programs—and partners closely with Finance, Facilities, Compliance, and the Senior Director of Network Operations to ensure efficient, high-quality service delivery across all schools.
DUTIES & RESPONSIBILITIES
Essential Job Functions:
management, and compliance.
o Foster a culture of continuous improvement, problem-solving, and operational excellence across all schools
Qualifications:
Education and Experience:
Other Requirements:
Salary and Bonus Information:
External candidates hired for this role are eligible for a $5,000 signing bonus as well as up to $5,000 for relocation expenses!
The Senior Director of Network Operations Services at Mastery can expect a starting salary between $130,000 to $140,300, based on education and experience, with opportunities for growth as your career progresses. Each offer is made in alignment with Mastery’s compensation philosophy and commitment to pay equity, ensuring fairness and consistency across our team.
Mastery's Benefits Package:
We offer a full benefits program and opportunities for professional growth. Some of our most popular benefits include our 403(b) retirement plan for PA employees (with a 5% match from Mastery for full-time employees), enrollment in the State of New Jersey Pension Plan for NJ employees, a robust Employee Assistance Program, mental health and counseling programs, an annual Professional Development Fund, and discounts and perks at a myriad of retailers, travel organizations, insurance providers, and so much more, as well as access to the HealthAdvocate Helpdesk to help you navigate various benefits-related topics. Please go here to see all of our Benefits offerings!
Annual Calendar:
As you plan to make Mastery your new work home, please feel free to review our calendar here. We like to think our calendar is a benefit of working here too!
Why You Should Apply:
Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We are most interested in finding the best candidate for the job, and that candidate may come from a less traditional background. Mastery may consider an equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.
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