Discover ING Hubs Romania

ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of over 2000 high-performing engineers, risk, and operations professionals. 

We started out in 2015 as ING’s software development hub, then steadily expanded our range to include more services and competencies. Now we provide borderless services with bank-wide capabilities and operate from our office in Bucharest.

Our tech capabilities remain the core of our business, with more than 1800 colleagues active in Data Management, Touchpoint Channels & Integration, Core Banking, and Global Products. 

We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.  

For us, impact isn't a perk. It's the driver of our work. We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time. Our colleagues make it their job to do impactful things and they love doing it in good company. Do you? 

The Mission

Keeping ING safe, secure and compliant is a top priority of the ING Think Forward Global Strategy. It’s part of who we are: integrity is at the heart of our Orange Code – the ING values and behaviors. Know your customer (KYC) is the first step towards a safe and compliant bank. It ensures we only do business with people and companies we have verified as being trustworthy. This includes carrying out customer due diligence checks, updating customer files, screening customers and transactions, monitoring transactions and reporting suspicious activities.

The Global Know Your Customer organization is a first line department providing the ING business and functions guidance with standardized solutions in various KYC related regulations (on process, control, and digital solutions, etc.) as well as support to realize operational excellence.

We are looking for a business data analyst who will be part of this global organization, but work from Bucharest, joining forces with the rest of the 2000+ colleagues here who work on different strategic ING initiatives.

You will be involved with the development of state of the art solutions on socially relevant topics such as Anti-Money Laundering, Counter Terrorism Financing, Fraud, Sanctions and their global implementation across 20+ countries, affecting 36 million ING customers. Through this we will be able to deliver an optimal KYC experience to our customers, whilst remaining compliant and in control of our risks and processes on a global scale. You will be in contact with market leading vendors and thought leaders in their respective domains. As such, you will be working with many colleagues from different disciplines, geographies and backgrounds.

Your Day to Day

As a Business Data Analyst you will analyze data (using data tools: SQL, and modelling tools) from +20 countries which will be consuming multiple GKYC services (eg. Transaction Monitoring, Customer Due Diligence, Customer Screening) and will also communicate in the appropriate level with relevant business/technical stakeholders from these countries. You will also have to support the definition and follow up on the milestones of Data Roadmaps related to these countries.

To ensure that the data of our ING customers is efficiently handled, the data analyst defines and ensures that the requirements and controls are in place to guarantee that the right data with the right quality out of 20+ countries is available to the different KYC applications.

Next to this:

• You help ING prevent Money Laundering and Financial Crimes globally;

• You solve complex IT problems and challenges;

• You analyze business requirements for the development of products and services in the KYC scope;

• You are always looking to optimize and automate processes and data according to the data standards, knowing how to include quality by design;

• You simplify solutions and processes in a complex and fragmented IT landscape and tell the story clearly to various international stakeholders;

• You stimulate cross-border interaction and alignment between people, Tribes, Squads, Chapters, FO organisations, Local KYC activities and Service organisations;

• You ensure compliance with ING’s policies and standards;

• You refine stories in a straightforward and executional way to optimize velocity;

• You give and ask for constructive feedback;

• You build the bridge between business and IT.

What you’ll bring to the team

• You have a minimum of 3+ years of working experience in data delivery solution design (data flows, meta data analysis and modelling, low-level data architecture, data integration, source to target mappings, data models, data quality, data governance)

• Solid experience with SQL queries for checking, aggregating and analysing large sets of data

• You have previously delivered support within the fixing cycle of incident management process

• You have analytical skills and problem solving: you bring structure and quickly find the core problem with a critical thinking mind-set;

• You focus on delivery through collaboration, ability to bring people together to work towards the same purpose;

• You take responsibility, steer strategy and realizations based on facts and data, managerial courage to ask questions and make decisions;

• You can easily “switch context” – so you are able to drive multiple (and distinct) topics during the day within an Agile environment where change is constant;

• You have participated in realizing regulatory/processes changes and translating regulatory requirements into functional designs and/or processes (experience within the areas of Financial Economic Crime, Anti Money Laundering or Compliance is a plus);

• Foreign languages: English (advanced);

• Education: You have a master or bachelor degree (IT, Engineering, Maths or Economics/Business);

If you want to deep dive into the processing of personal data conducted by ING Hubs Romania during the recruitment process and your rights related to it, read the privacy notices on our website (make sure to scroll until you reach the Data Protection section/ Candidates tab).