The Senior Contracts Manager partners with the Legal team and business stakeholders to provide sophisticated contract review, drafting, negotiation, administration, and process support. This role manages a broad portfolio of commercial agreements, with an emphasis on SaaS, software licensing, cloud services, professional services, implementation services, data privacy, and technology transactions. The role works independently within approved contracting guidelines and escalates matters requiring legal judgment or approval.

What you'll be doing

• Draft, review, negotiate, and administer complex commercial agreements in alignment with company policies, business objectives, and approved contracting standards. 

• Lead negotiations with customers, suppliers, partners, and their procurement, legal, privacy, information security, and executive stakeholders. 

• Advise Sales, Consulting Services, Finance, Legal, and other internal stakeholders on contract structure, obligations, risks, fallback positions, and negotiation strategy. 

• Support the contract lifecycle from intake and initial review through execution, implementation, renewal, amendment, and closeout. 

• Identify, assess, document, and escalate contractual, commercial, operational, privacy, security, and compliance risks. 

• Prepare contract summaries, approval materials, and risk assessments that clearly communicate material commitments, deviations, and required actions. 

• Maintain and improve contract templates, playbooks, clause libraries, negotiation guidance, and contracting processes. 

• Manage legal intake, coordinate stakeholder input, and support assignment and prioritization of contracting matters. 

• Identify and implement opportunities to improve contracting operations, reduce cycle times, increase data quality, and strengthen cross-functional collaboration. 

• Extract and maintain key obligations, renewal dates, and other contract data for business use; provide guidance, mentorship, and informal training to other contracts professionals as appropriate. 

What you'll likely bring

• Demonstrated expertise in negotiating SaaS, cloud services, software licensing, professional services, data processing, confidentiality, and other technology-related agreements. 

• Strong understanding of commercial contracting principles, contract lifecycle management, legal terminology, and risk-based decision-making. 

• Ability to balance legal and business considerations, exercise sound judgment, and resolve complex issues within established policies and escalation guidelines. 

• Strong written, verbal, interpersonal, and facilitation skills, with the ability to communicate effectively with executives, attorneys, customers, and cross-functional stakeholders. 

• Highly organized and detail-oriented, with the ability to manage a substantial workload, prioritize competing demands, maintain confidentiality, and meet deadlines in a fast-paced environment. 

What could set you apart

• Bachelor’s degree or equivalent relevant experience required. 

• Five or more years of experience in contract management, commercial contracting, legal operations, or a related field. 

• Two or more years of experience supporting technology, software, SaaS, cloud, or professional services agreements, preferably in-house or within a corporate legal function. 

• Demonstrated experience independently negotiating customer-facing commercial agreements, including agreements with enterprise customers. 

• Experience partnering with Sales or other commercial organizations in a high-volume contracting environment. 

• Experience with contract lifecycle management systems, contract automation tools, or legal operations platforms preferred; experience with Agiloft or similar systems is a plus. 

• Contract management, paralegal, or legal/commercial certification such as NCMA, CPCM, or CCCM preferred. 

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Epicor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, gender identity, disability, or veteran status.

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Range:

The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.

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