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Key Performance Area

Performance Outputs

 Sales Execution

 Account development​

Understand sales routes and management thereof​

Schedule regular route rides (minimum twice annually on each route)​

Complete Call Cycles​

Key Performance Area

Update Profile Cards on a daily basis​

Planning for, and execution of promotion activations, including into distributor networks and clients​

Manage returns and donations​

Conduct pricing surveys​

Liaise with Telesales​

Manage discounts and conduct discount reviews​

Understand and conduct bread stand placements​

Understand and execute customer classification (look of success)​

Fill in as a relief representative where required​

Meet weekly and monthly sales targets​

Build excellent relations with the trade and crews​

Conduct weekly driver interviews to review route performance​

Merchandising

Ensure displayed stock does not include damaged or out of date stock. ​

Ensure display areas kept clean at all times.​

TBFS management

Manage relationship with TBFS in order to ensure effective use of order book, additional shelf space achieved, shelves properly stocked and clean, stock levels checked. ​

Point of sales material erected where possible. Credit Returns​

Credit returns minimized as per Bakery policy. ​

Ensure TBFS manage stock rotation and rate of sale (ROS)​

Negotiated pricing platforms

Negotiate pricing strategies and deals within mandate

 Customer relations​

Open new accounts (PED)​

Ensure outstanding monies collected​

Ensure special deliveries made and customer queries handled. ​

Quality

Understand the requirements of product quality​

Learn how to deal with customer complaints​

Report consumer complaints to Field Sales Manager​

Manage market incidents​

Understand and manage the withdrawal/recall process​

Understand the logistics process​

 Trade Marketing​

Build customer plans​

Understand applicable Channel Strategies​

Understand the Customer Management process​

Understand Pricing Strategies​

Minimum requirements

 ND/Degree in Sales or Marketing

2-3 years' experience in FMCG

Analytical and problem-solving skills Ability to work under pressure Assertive

Customer service orientation

In accordance with the employment equity plan of Tiger Brands and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.