Who we are:

At Trail Appliances, we are committed to providing our customers with unparalleled customer service, competitive pricing, and expert advice. We pride ourselves on our strong family values and collaborative work culture that values respect, integrity, diversity, passion, and laughter. These values have helped us build a reputation as an industry leader.

The position:

The Sales Consultant will handle all Trail Appliances customers promptly and courteously to ascertain and meet their appliance/product needs.  Sales staff will establish and maintain a satisfactory level of ongoing customer prospecting and achieve an acceptable level of sales.

What we offer:

We offer excellent training, competitive benefits, and the support you need to succeed, including mentorship and ongoing growth opportunities. If you're passionate about customer service and looking for more than just a job, apply today to become part of our talented and high-performing team! We provide:

• Health & dental benefits
• Personal care days 
• Statutory holidays off 
• Employee & family assistance program 
• Staff incentives and rewards
• Employee discounts 

What you’ll be doing:

• Meet and exceed sales goals through effective sales techniques, product knowledge, and customer service.
• Provide accurate and timely information to customers regarding product features, pricing, and availability.
• Establish an on-going prospecting system.
• Accurately process orders through systems, processing customer payments, and successfully resolve customer problems.
• Assist with inventory management, including ordering, stocking, and organizing products.
• Supply specifications of products to any trades involved in the customer’s new home or renovation project.

What you need to be successful:

• Prior sales experience 
• Strong customer service and communication skills.
• Ability to multitask and problem solve.
• Ability to work well with others.
• Basic computer skills  

Compensation:

This is a commission-based role. As a commissioned Sales Consultant, you will have the opportunity to earn a competitive income, with an average earning potential of $60,000 to $90,000. However, some of our top performing Sales Representatives earn $150,000+.

What to expect from us:

• Application review: Once you apply, our team will review your application and let you know whether you will be moving forward.
• One-way video interview: If selected, you’ll be invited to complete a short one-way video interview at your convenience.
• In-person interview: Successful candidates will be invited to a second interview with our team.
• Final decision: We’ll make a final decision and give you a call to let you know the outcome.

We value diverse perspectives and are committed to creating an inclusive workplace. If your skills and experiences align with this role, we encourage you to apply and join us in delivering exceptional service.