Pay: $18/hr 
Store hours: Tuesday through Thursday, 9:00 AM – 5:00 PM

Working hours: 20-24 hours per week

Location:  Campus Martius area, Downtown Detroit

QUALIFICATIONS:

• Education: High school diploma or equivalent
• Experience: some retail experience preferred
• Skills: Strong communication and interpersonal skills; basic math skills; ability to work in a fast-paced environment.

JOB SKILLS & TRAITS

• Customer Service: Greet customers, assess their needs, and provide assistance in product selection.
• Sales Support: Promote and sell products, meeting or exceeding sales targets.
• Product Knowledge: Stay informed about product features, promotions, and inventory.
• Visual Merchandising: Help maintain an organized and visually appealing store layout.
• Transactions: Process transactions accurately using point-of-sale systems.
• Inventory Management: Assist with restocking shelves, organizing merchandise, and managing inventory levels.
• Problem Solving: Address customer inquiries and resolve complaints in a professional manner.
• Team Collaboration: Work closely with team members to achieve store goals

DUTIES & RESPONSIBILITIES

• Retail and customer-interface experience is key
• Point-of-Sale equipment experience, including handling returns/exchanges
• Cash management and balancing a register
• Visual merchandising experience to create effective item displays
• Cheerful, courteous, helpful attitude with all customers, every time
• Excellent communication and out of the box problem solving skills
• Effective listening and questioning skills in helping customers shop
• Ability to learn and convey product features/pricing for a wide variety of items
• Understanding customers’ immediate need and matching product to those needs
• Work within the culture and ruleset of the client’s campus
• Understand client’s brand guidelines and marketing initiatives. Keep internal teams updated with any new initiatives
• Can operate and transact quickly and accurately especially during peak hours
• Work closely with customers to develop relationships, understand their overall needs and solve issues
• Develop strategies designed to enhance the shopping experience
• Seek to streamline the transaction and shopping process for ease and customer satisfaction
• Occasional event support at client site and annual inventory, which can be outside of normal working hours
• Restocking, re-folding and organization of the storage room and sales floor

Note: This job description is intended to provide a general overview of the position and does not encompass all tasks or responsibilities that may be assigned. It may be modified or updated as necessary to meet the changing needs of the business.