The Village at Rockville – Where Receptionists Connect Residents, Families, and Smiles!

Job Title: Receptionist
Job Type: Full Time
Shift: 8 am to 8 pm on a rotating schedule. Experience true work-life balance with a flexible 2–3-day rotating schedule and every other weekend off!
Pay Range: $20.00 - $25.25/hour (Final offer based on your unique skills, experience, and professional background)

At The Village at Rockville, a National Lutheran Community, we’re redefining what it means to live and work in a retirement community. Here, every day is filled with warmth, connection, and opportunities to make a positive impact on the lives of our residents and their families! We’re searching for a friendly and organized Receptionist to be the welcoming face of our community and help us create an inviting, supportive environment.

Why You'll LOVE Working with Us:

• Be the Heart of Our Community: Greet residents, families, and guests with a warm smile and helpful attitude, making everyone feel at home.
• Make a Difference: Your professionalism and positive energy set the tone for every visitor’s experience.
• Team Spirit: Join a supportive, upbeat team that values collaboration, respect, and shared success.
• Shape the First Impression: Take pride in being the first point of contact and delivering exceptional service every day.
• Grow With Us: Access professional development opportunities and be part of an innovative, resident-focused community.

What You’ll Do:

• Greets and assists visitors along with assisting in maintaining the lobby area
• Answers main-line switchboard; answers questions, takes messages and routes calls as required
• Monitors designated emergency panels; alerts appropriate staff for concerns and occurrences
• Keeps daily record of residents leaving and returning to community
• May provide administrative support across community as assigned Keeps informed about community events, special scheduling and other daily functions
• Performs other duties as assigned

What We’re Looking For:

• Flexibility and Adaptability: Ability to adjust to changing priorities and tasks in a fast-paced environment.
• Multitasking Experience: Proven experience managing multiple tasks simultaneously.
• Administrative Experience: Minimum of 2+ years in an administrative role.
• Microsoft Proficiency: Strong skills in Microsoft Office Suite (Word, Excel, Outlook).
• Communication Skills: Excellent written and oral communication abilities.
• Confidentiality: Ability to maintain confidentiality of sensitive information.
• Language Proficiency: Must be able to read, write, and communicate fluently in English.

As part of National Lutheran Communities and Services, we offer great PERKS and BENEFITS to promote a better quality of life for our team members.

Our Comprehensive Benefits Include:

• Earn up to 5 weeks of PTO in your first year!
• 403(b) retirement plan with employer matching
• Medical, dental, and vision insurance plans
• Employer-paid life and disability insurance
• Pet insurance to keep your furry friends happy
• Team member recognition programs and discounted meals
• Up to $4,000 annual tuition reimbursement to support your continued education

At The Village at Rockville, you’re more than a receptionist—you’re the friendly face, the helpful hand, and an essential part of making every day extraordinary for our residents and their loved ones.

Apply today and become part of a community that values YOU!